20.5k unique visitors in the last 3 days

Lee Scargall: Surveying ERM in UK Telcos

Podcast 29 features Lee's talk to RAG London, a review of risk management and governance in the UK.
Play

Lee Scargall is an experienced risk professional fighting for telco executives and board members to put more resources into enterprise risk management (ERM). But it does not help that telcos say they have great risk management in the annual reports they create for shareholders, encouraging widespread complacency. How can they believe that negligible expenditure on ERM delivers adequate mitigation of every major downside risk, whilst we repeatedly watch share prices crumble after weak controls and flawed systems lead to all sorts of scandals, hacks, fines, crimes and screw-ups? These were the topics Lee addressed at the Risk & Assurance Group (RAG) London Conference, when presenting the results of his survey into the risk management and governance practices of twelve UK telcos. Though the telcos fell short of Lee’s demanding standards he concluded with a positive message, discussing research that shows a positive correlation between ERM and share price. You can hear Lee’s talk on episode 29 of the Commsrisk podcast. And whilst you are listening, you can also follow Lee’s slides below.

Press the ‘play’ button at the top of this article to listen to the podcast through your browser. If you prefer to download the mp3 file then you will find it by clicking on this link.

New episodes of the Commsrisk podcast are released on a quarterly basis. If you never want to miss a show then subscribe for free via iTunes, or Android users can follow the podcast on Blubrry.

Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

Related Articles

The Commsrisk Global Fraud Dashboard


Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.

Get Our Weekly Newsletter by Email