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Changing the Motivation for Managing Risk and Assurance

Psychology and stock market data suggest arguments for more investment in risk management and business assurance.

Today I have the privilege of speaking at the 2017 WeDo User Group meeting in Lisbon. Last year’s presentation was about the impossibility of realizing the ‘design’ of risk management when we lack the tools and materials to implement it in practice. Clever people write risk standards but these standards are irrelevant if we do not have the data, mathematical skills, or processing power to perform objective evaluations or maintain sufficient monitoring to address a great multitude of risks. So how will we get the resources we need? We need more investment, obviously. But how do we persuade executives – and their ultimate bosses, the shareholders – that it is worth investing more money in risk management and business assurance? That is not such an easy question. Nevertheless, I will attempt to provide an answer by drawing on three sources:

  • How Steve Jobs approached innovation
  • What Nobel prizewinner Daniel Kahneman has learned about the way people think
  • Recent share price movements and business news headlines

The slides for my talk are below.

Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

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