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Why Are GRAPA So Interested In Consulting?

I see the consultants behind the Global Revenue Assurance Professional’s Association (GRAPA) are still up to their old tricks. Whilst promising their members they are “vendor-free” and that “only employees of telcos can join” they conveniently forget to mention that the staff of the association are identical to the staff of the XiT consulting business founded by GRAPA’s president, Rob Mattison. So it is no surprise to see one of the questions they ask prospective members:

Do you have consulting projects? (in the past, currently, in the future)

It would be pretty funny if it was not so shameless. Why would an association that does not sell anything need to know about whether telcos intend to buy consulting? Only because it helps XiT with its marketing, that is why.

Next up from GRAPA is a benchmarking project. Guess what they will be asking – how big the telco is, what products it offers etc. In other words, the questions are identical to the ones that marketeers go through when getting information about their sales prospects. How convenient that GRAPA members will be asked to supply all the information in the name of “benchmarking”, saving XiT the trouble of doing any sales research.

Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

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