10 minutes. Just 10 minutes. That is all it takes to complete the leakage coverage survey of the Risk & Assurance Group (RAG).
Sponsored by Symmetry Solutions and authored by award-winning expert Geoff Ibbett, the survey is the shortest possible introduction to the most comprehensive inventory of revenue and cost leakages in the electronic communications industry. So whilst the survey asks telcos to rate how well their controls cover the 25 different categories of leakage, it is built upon a catalog which documents more examples of leakage than any other. We know this is true because:
- the examples were crowd-sourced from the best revenue assurance and business assurance teams working in telcos around the world; and
- Geoff wrote the only other leakage inventory, but he left that association for RAG because he wanted to free himself from an environment that was dominated by the narrow interests of software developers.
This 10-minute survey has already engaged the interest of telcos all around the world. From Uruguay to Malawi, from Australia to Lithuania… I have never seen a telecoms survey capture such a diverse geographic range in such a short time.
Did I mention that the RAG leakage coverage survey can be completed in just 10 minutes? You have been reading this article for one-and-a-half minutes already, so maybe you should just do it now. To save you time, I have copied it below!
