The pandemic has demonstrated the extent to which events in one part of the world can rapidly lead to consequences for people everywhere. Telecoms fraud has an analogous nature; we use a Japanese word for wangiri fraud because that kind of fraud did not remain specific to Japan. This week’s episode of RAG TV featured Jacqueline Fick, a tough and smart woman whose career has involved pursuing some of South Africa’s worst criminals, rooting out fraudsters inside telcos, and chairing the GSMA Africa Fraud Forum. Now she gives advice and training to an international clientele wanting to know how to prevent cybercrime and how to prosecute those cybercrimes that still occur. We spoke about the analogies between a fraud and a virus, and also about the impact that home working is having on the risk landscape. If you missed the live stream you can watch the recording below.
Why Telecoms Fraud Is Like a Virus

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.
The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.
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The Commsrisk Global Fraud Dashboard

Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.
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