Are execs starting to take more notice of revenue assurance? Whilst the news is always good, and never bad, at least there is some news about revenue assurance to be found in the annual reports. Indian operator Reliance Communications had this snippet of info on page 20 of their annual report:
During the year, the Company continued to invest in IT to increase efficiency, scale, availability and uptime of all mission and business critical systems. Notable achievements include… optimisation of the collection and invoice processes in the ERP system, enhancement of revenue assurance and fraud control system…
The CEO of Telstra recently commented on the success of revenue assurance when briefing analysts about the annual results. Perhaps the next question should be: if execs have noticed revenue assurance, will the shareholders?
