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Mobileum Lawsuit, SMS AIT and the Risks That Lie Ahead: Commsrisk Show Season Finale

The second season of The Communications Risk Show concluded with startling news and predictions about the future.

It has been a pleasure to present a second season of The Communications Risk Show, reaching audiences of well over a thousand viewers with every episode. However, all good things must come to an end. Yesterday’s livestream was the last in the series. The show featured debate about the most important lessons learned since the beginning of the season and the presenters’ predictions for the future risk landscape. We also reflected on developments in the news, with huge numbers of Commsrisk readers drawn to recent articles about artificial inflation of traffic hurting forecast revenues for SMS authentication messages and the new owners of analytics and assurance leader Mobileum stating the company was overvalued by more than a quarter because insiders had booked sham invoices.

We routinely cover difficult topics during our show because we know that nobody else wants to give them the attention they deserve. Good risk managers tackle every risk as a matter of fact; they do not ignore inconvenient subjects. It is our job to inconvenience ourselves because human nature guarantees that many other people pretend risks have disappeared if nobody looks at them. The upside for me and my fellow presenters is that talking about the messy realities ignored by marketeers and flimflam artists is a lot more interesting than endlessly repeating sales-driven fantasies.

Delusions about wonder technologies and easy profits are the reason why reputations are ruined, jobs are culled, revenue streams decline prematurely and businesses get sued. We would rather see the comms industry deliver sustainable returns by providing reliable services which deserve to be trusted by customers. This challenge is not going away, and we will be back with more broadcasts in 2024. Be sure you do not miss them by subscribing to our streaming schedule and having all our future programs added to your diary automatically. In the meantime, replay any episodes you missed at tv.commsrisk.com and watch yesterday’s show below.

Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

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