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Privacy Breach at US MVNO Mint Mobile

Hollywood star Ryan Reynolds is an owner of Mint Mobile but awaits approval for a proposed takeover by T-Mobile.

Mint Mobile, a mobile virtual network operator in the USA, has warned customers of a data breach. The number of customers affected by the breach is unknown but Bleeping Computer reports that the compromised data includes customer names, telephone numbers, email addresses and IMEIs. Mint Mobile reassured customers that their credit card numbers, social security numbers and passwords remain safe.

No explanation has been given for how the breach occurred. Very little has been disclosed about this breach, despite the steady increase of new US laws and regulations that demand the authorities are notified when breaches occur. Management are unlikely to want adverse attention at this time because they are awaiting the closure of a deal which would see T-Mobile US acquiring Mint Mobile’s parent company for USD1.35bn. In October, the Federal Communications Commission (FCC) asked various questions as part of their process for deciding whether to approve the transfer of Mint Mobile to new owners. These included a demand for more detail concerning “data security breaches and cyberattacks” that Mint Mobile has suffered.

Mint Mobile has an estimated customer base of between of 2 and 3 million customers and it offers tariffs that seek to undercut other providers. It is most famous for the fact that Hollywood star Ryan Reynolds (pictured) is an owner. Reynolds prominently features in Mint Mobile’s advertising and has promised he would remain a spokesperson for the brand if the sale to T-Mobile goes through.

Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

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