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DLT Will Tackle the A2P SMS URL Smishing Problem In India

India is showing that consumers can be protected using blockchains.

Western countries have lost interest in blockchain and other distributed ledger technologies (DLT) in the mad rush to solve every problem with AI, but India continues to build upon a highly successful implementation of DLT that prevents scam and spam calls and messages. The Indian DLT is already used to prevent imposters from hijacking the messaging Sender ID associated with reputable organizations, and all A2P SMS messages have to conform to pre-approved templates saved with the DLT. Now the Telecoms Regulatory Authority of India (TRAI) is taking consumer protection a step further with new anti-smishing constraints implemented via the DLT.

Whilst Malaysia has chosen to block the use of any URLs in A2P SMS messages and a growing number of European countries are considering automated scanning of SMS messages to identify and block harmful content including URLs, India is going to use the leverage created by their existing DLT to ensure only safe URLs will be allowed, without the threat to privacy implied by automatically reading every message. URLs will now need to be pre-approved and added to the DLT if an organization wants to include them in an A2P SMS message they send.

In addition, the DLT will manage the allow-list when A2P SMS messages include:

  1. Callback phone numbers;
  2. Links to OTT communications services; and
  3. APKs, as used to distribute phone apps.

Blocking of new content which does not match the DLT will begin on 1 September.

Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

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