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The Future of RA and Fraud Management

Three experts discussed what lies ahead for RAFM while attending WeDo's annual user conference.
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WeDo are very proud of how their Worldwide User Group (WWUG) draws customers to Portugal from around the world, but they also have a tradition of running an independent panel of speakers. WWUG 2013 built on that tradition with a panel discussion on “The Future of Revenue Assurance and Fraud Management”. I was flattered when WeDo asked me to be its moderator, especially when the other panellists were confirmed. They were a high-powered bunch:

  • Pierre Blanchard is Vice President of Capgemini with responsibility for leading business development of their Global Telecoms and Media sector.
  • Romal Shetty is a KPMG partner and their Global Head of Revenue Assurance Services.
  • Mike Willett is Director of Enterprise Intelligence at Ernst & Young Australia. In addition, I am lucky to count Mike as a fellow talkRA blogger, and good friend.

Many thanks to WeDo and my fellow panellists for permitting me to share the recording of the debate with you. You can listen to this podcast via your browser, or you can download the mp3 file from here. And to spare yourself the worry that you might miss future talkRA podcasts, you can subscribe to it for free, via the iTunes store.

WWUG13 Panel Debate
From left: Mike Willett, Romal Shetty, Pierre Blanchard and Eric Priezkalns
Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

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The Commsrisk Global Fraud Dashboard


Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.

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