The other day I was asked an intriguing question by Dan Baker of B/OSS World and the RA Roundtable: what if a large telco was organized into a thousand business units? Dan was pondering the unique management strategy of Zhang Ruimin, boss of the $20 billion Haier Group. The more I thought about it, the more I wondered if it might address lots of the inherent weaknesses of telcos. To find out more about Zhang Ruimin’s approach to management, and my thoughts on what impact they would have in telecoms, look here.
A Business Unit for Every Kind of Customer?
The other day I was asked an intriguing question by Dan Baker of B/OSS World and the RA Roundtable: what if a large telco was organized into a thousand business units? Dan was pondering the unique management strategy of Zhang Ruimin, boss of the $20 billion Haier Group. The more I thought about it, the more I wondered if it might address lots of the inherent weaknesses of telcos. To find out more about Zhang Ruimin's approach to management, and my thoughts on what impact they would have in telecoms, look here.



