Bad debt topped the tables for the greatest single cause of leakage per the Risk & Assurance Group's RAFM Survey.

GVG is such a popular supplier of systems to track calls and mobile money transactions that Zimbabwe's regulator did not complete its public consultation before signing a deal with them.

Apple's identifier for advertisers (IDFA) may have violated the EU rules that also require user consent for non-essential cookies.

The CEO of the AB Handshake Corporation responds to inaccurate claims by a competitor to her anti-fraud solution.

The Number Verify product checks if a phone number submitted via a web form matches the number of the device being used.

Giving advice about the best tariff for a subscriber might also encourage customers to act on other recommendations.

EUR1.9mn was made by pirates using a Swiss company to sell devices that connected to video servers in several European countries.

The video conferencing service often boasted about end-to-end 256-bit encryption which was neither end-to-end nor 256-bit.

Zimbabwe intends to implement an RAFM system that will check telco revenues, identify fraud and monitor mobile money.

The RAG Wangiri Blockchain is the largest telco blockchain collaboration and hence able to deliver new insights into fraud.

The FCC issued the penalty to an Arizona business that made 2.3mn spoofed robocalls, but Commissioner Geoffrey Starks noted the poor record for collecting similar fines.

We finally have a survey that is so large and diverse that it covers leakages, like mobile money fraud, which are usually excluded because they are not relevant to telcos in Western countries.