Facebook has just lost 20 percent of its value, but the factors which prompted that share price correction are making their market position even more dominant.

Billing is cited as the cause of more than 50 percent of complaints received by Nigeria's regulator, but this statistic might give a misleading impression of what upsets customers.

'Malign foreign influences' are an obvious concern, but so are some relatively surprising topics.

Does the lack of analysis surrounding opportunity costs represent a wasted opportunity?

Pirate servers used to stream English Premier League games will be legally blocked by ISPs for the duration of the 2018/19 season.

The social media giant gathers lots of data but cannot distinguish between a bot and a person, as shown by the 'outing' of supposed Russian bots that are actually real-life Americans.

SIM swaps are being used to steal everything from money to precious usernames on social networks.

There have been several attempts to improve the security and privacy of email. A new academic paper explores why each attempt has struggled to gain acceptance.

MTN intends to refund customers who were incorrectly charged, but it will take time to determine what is owed.

The Roaming Consulting Company (ROCCO) asks telcos to rate the suppliers of simbox detection equipment every two years.

Governments are nationalizing telco revenue assurance so they can impose stealth taxes, but Ugandan plans are awry after the police needed tear gas and bullets to disperse anti-tax protesters.

We must be wary of the misinformation spread by US politicians who are financed by big businesses that actively undermine telcos worldwide.