Mexico banned the sale of Roku boxes because they are used for video piracy, but telcos have yet to begin measuring the extent of frauds like this.

The court said telcos and browser providers should cover the cost of protecting copyright because they can afford to.

If we want revenue assurance to be a profession we must be prepared to sanction intellectual property thieves. This begins with naming and shaming them.

The criminals were said to have stolen GBP1mn (USD1.3mn) of smartphones and tablets, but were undone when tracking devices were fitted.

If the purpose of press releases is to succinctly and effectively communicate important news then somebody needs to give that advice to the people writing the press releases.

Two first-time contributors sit near the top of the charts for the most popular Commsrisk articles of July.

A two-minute segment for Canadian TV news touches on so many issues and distortions that it provides a masterclass for how telcos misunderstand customers, and vice versa.

Can your fraud analysts be bribed? You might be troubled to learn how much fraudsters are willing to pay them to look the other way.

Most of us want to grow, but the growth process risks pain. That was one theme of the talk given by Atul Jain, CEO and founder of TEOCO, when he spoke at RAG London earlier this year.

Africans have always shared wisdom by coming together and teaching each other. RAG Johannesburg is an opportunity for African professionals to shine.

Nobody talks about the World RA Forum any more. This suits the con artists who still work in our profession.

Making better use of psychology was the theme of my talk at July's RAG, as recorded for the Commsrisk Podcast.