Verizon's purchase of a vehicle-tracking business shows how telco business models are evolving, and why assurance roles need to evolve as well.

John Cunningham is a Director of Fraud Management Operations and Corporate Security at US telco Lumen. Lumen is the second largest US communications...

Tariq Isaksson is the Vice President for Information Systems & Technical Audit at Etisalat Group. He is responsible for managing audits of technology,...

Oxford academics found two privacy flaws which allow WiFi devices to track mobile phones.

There is a long history of using automated test calls to pursue various RAFM goals. This market may be shaken up by new technology and the entry of the two biggest RAFM vendors.

Divya Shridhar is the Head of Business Assurance for Enterprise customers at BT Group. She is a natural leader with a strong track record...

Greg Tack is the Head of Operations and Commercial for Telstra. Based in London, he leads teams in the UK, Hong Kong and...

This is the third year that the TMF has run a fraud survey.

Finance and Procurement functions are working more closely together, but not everything they do delivers value in the long run.

Telcos are starting to provide free services to better compete with OTT providers and retain market share. But have they considered that free services still generate fraud leaks?

Willie is a Deputy National Director of Public Prosecutions in South Africa. He is the current Head of the Asset Forfeiture Unit (AFU)...

Telcos may be better at negotiating deals with customers than at remembering what was agreed.