Social media usage can be charged differently from other data use. Many telcos are leaving themselves at risk by not identifying and monitoring the potential leakage that results.

Bareah Al Shanqiti is the Revenue Assurance Senior Director at Integrated Telecom Company (ITC), a comms provider that uses the Salam brand to trade...

Penny Walton is a Sales & Billing Manager for UK water provider United Utilities. She is a proven professional with two decades of...

Andrew Mayo is the Senior Group Fraud Manager for Vodafone Group. He is broadly responsible for fraud management across Vodafone's extensive group, having...

The Risk & Assurance Group has been busy encouraging the prevention of fraud. Two prominent British anti-fraud organizations were invited to reach out to members.

A big Philippine operator bought something from the ex-Cvidya. That is all we learned from the typically ludicrous press release.

The 10-week 'reverse survey' yielded surprising results. Practitioners were more worried about the death of classic controls than the threat to jobs posed by new technology.

Belinda Soh is a highly experienced risk, audit and financial professional. In October 2021 she was appointed Head of Internal Audit at EdgePoint...

The Risk & Assurance Group (RAG) is transforming into a series of international events, to be held every quarter.

A wide-ranging conversation with Neural CCO Luke Taylor covers why he thinks Safaricom, T-Mobile USA and Turkcell are leaders and what he wants from industry associations.

The ACFE's International Fraud Week seems more like a marketing exercise for them than a serious attempt to share advice on how to prevent fraud.

Jenny Schultz is Senior Manager for Billing Analytics and Operations at T-Mobile USA.Based in Overland Park, Kansas, Jenny is an experienced manager who joined...