Ferya Topal works for Turkcell Technology Research and Development, where she is a Scrum Master and is responsible for developing the company's revenue assurance...

James has served as the Head of Revenue Assurance and Fraud at Lebara Mobile since the start of 2014. He will be a...

Msimisi Fakudze works at MTN Group where he leads a team responsible for technology design and audit to mitigate revenue risks. In this...

Practical leaps forward have turned the technology of machine learning into a great new source of commercial advantage for telcos.

Rita Handayani is the Head of the Revenue Assurance Operation Division at Indosat Ooredoo, one of the largest telcos in Indonesia. With nearly...

Ben Hooper works for giffgaff as their Head of Business Assurance. giffgaff is a British MVNO which describes itself as a network run...

Hungry telcos will drive the development of RAFM toward the scientific management of risk. Do North American telcos have the appetite to lead, or will change come elsewhere?

Continuing the series on the RAFM issues brings us to the widespread desire to turn RAFM practitioners into professionals, and the obstacles lying in the way.

Rahul Puri works for Tata Sky, where he has been their General Manager of Revenue Assurance since August 2015. Based in Mumbai, Tata...

There are two awards: telcos who innovate in risk; and individuals who contribute to our community.

Hakim Akayour is a senior manager working for the Business Assurance function of BT Group, where he oversees the assurance of consumer services, including...

Darren Rinaldi is the Head of Billing & Margin Assurance at Foxtel, an Australian pay-TV business. Foxtel provides its customers with cable, direct...