The Indian vendor's network expenditure product, ROC Asset Assurance, triumphed in the 'advances in OSS/BSS' category at Telecoms.com Awards 2015.

Analytics that calculate the risk of customers not paying their bills are just as important as reconciliations that check the completeness of those bills.

The risk software firm has purchased Enterest, an established partner, for an undisclosed price. The deal was presented as a good technological fit.

Ghana's telcos received contradictory letters from the government tax collectors and the comms regulator, disputing which body has the right to audit international traffic.

Do telcos believe they can use advanced analytics and customer data to increase sales? Are they too afraid to try?

Research from Oxford University shows the answer to our quiz question is that shareholder value can go both down or up after a crisis, depending on how management respond.

As long expected, the underperforming Israeli RA vendor will be bought for a low price by their big brothers in billing.

There are only a few spaces still available for next Thursday's meeting of the Risk and Assurance Group.

Which Commsrisk articles are read all around the world? This is the countdown of the most popular posts during October.

The US government has decided it will not force tech companies to weaken encryption or create 'back doors' for surveillance.

The perpetrators gained access after obtaining the passwords and email addresses of 1,827 Vodafone UK customers.

The High Court of South Africa judged that grey routing is not the same as illegal bypass, and that no law may have been broken if the relevant traffic does not terminate in South Africa.