Our industry needs to think seriously about how we maintain the integrity of email addresses, if we want to keep using them as a key that opens access to other online services.

OTT bypass is hybrid of legal 'over the top' comms with illegal bypass fraud. Falling into a legally grey area, it poses a significant and rising threat to network operators.

When it comes to serving customers, new disruptive businesses show how far older organizations lag behind. Telcos need to respond - but will they be able to?

Hewlett-Packard's research into IoT security includes a new study that criticizes networked smartwatches.

Yet another market research report includes some extraordinary errors, such as describing a business as a 'prominent vendor' even though it collapsed years ago.

When Apple introduced a "kill switch" that disabled stolen iPhones, there was a fall in crime in some cities, but not all.

Subex and cVidya have been elbowed aside by a new contract for WeDo to supply business assurance software to NOS, the Portuguese multiplay provider.

Operators need to discourage customers from abusing Android apps that can relay unlimited numbers of text messages, and thus facilitate SMS bypass fraud.

Having multiple online personae is one way to manage privacy.

The Roaming Consulting Company asked 93 operators to rate vendors of simbox detection equipment and services. The findings suggest high levels of customer satisfaction.

Olav Teljflaat, Head of Applications Strategy at Tektronix, explains how analytics will build on existing network knowledge to improve RoI and reduce churn.

The British mobile phone retailer discovered the cyber attack on 5th August but took several days to warn customers.