An increasing number of providers use 'warrant canaries' to bypass legal gagging orders, allowing them to signal when governments are snooping on customer data.

The TM Forum has released a 'calculator' which estimates the benefits delivered by Customer Experience Management (CEM) projects.

Telcos need to build a strategy around innovation and partnerships, if they want to escape the trap of falling revenues and commoditised data.

Here are four takeaways from a survey of British cybersecurity that is full of punchy facts and stats.

The historic archive of posts at talkRA.com, the predecessor to Commsrisk, will be removed from the internet on 21st July 2015. These were the 5 most popular posts in talkRA's history.

Operators need to invest in network capex just to retain customers. To prevent declining margins, they also need to offer more services than before.

The competition between fraudsters and fraud managers forces both to evolve. PBX fraud is a perfect example of how an old technique can mutate and thrive again.

The UK regulator asked WIK-Consult to summarize research into how to engage with customers about their IoT data. They concluded there is a lot of work to do.

We can learn about fraud by listening to the people who profit from it.

An unnamed new entrant in the Republic of Ireland has acquired Neural Technologies' subscriber application risk management solution.

The presentations will cover: integrating assurance with governance; the Internet of Things; and predictive analytics. There will also be a vote on RAG's future!

Arrests have been made, and equipment confiscated, after Jordan's communications regulator instigated a project to combat the illegal termination of international calls.