In Auld Lang Syne, Scots poet Robert Burns poses a question: should old acquaintance be forgot, and never brought to mind? The answer...

As 2014 draws to a close, I am forced to think back across the year of the Revenue Assurance Group, and also to the...

The answer to LTT-12 was B = Grey routing / Sim boxing. Revenue leakage occurs when inbound calls do not transit through the gateway (interconnect) switch,...

A survey by the TM Forum's Network Asset Management team concludes that most telcos have inadequate data to determine which network assets generate the expected return on investment.

It is funny how governments get really keen to protect their people, when this coincides with threats to the amount of tax they collect....

Some events are so memorable that people will always recall where they were, when they experienced them. I will never forget where I...

You can split the long list of items that anyone dealing with RA should know into two categories: must-knows and nice-to-knows. It is not...

Welcome to this month’s LTT. You work for Acme-Telecom and it’s your first day in the job. You receive a phone call from the...

In September I asked for opinions about changing the content of talkRA. Some of the responses reminded me of things people have been...

Today's guest blog is by Justin White, Head of Information Technology at BEE Mobile in South Africa. Justin has extensive experience as a...

Are some mobile operators pushing their luck, when they ask victims to pay huge bills after criminals steal their phone? That is the...

Some of you follow @talkRA on Twitter. I recommend you do; it is the smart way to be notified about every new post...