They say every cloud has a silver lining. Finding an upside to tropical storm Irene, which battered the East coast of the USA,...

It may sound like an oxymoron, but Competition also has the merit of improving business sustainability. For telecom, fairly across the globe, ARPUs and...

In the world of Revenue Assurance, we see the rise and fall of champions and arch-enemies galore. I would dare say that Avatar would...

If you want to be a realist, start by being a pessimist. It sounds miserable, but the psychological evidence is compelling. Most...

I have seen a common format of what-if analysis, where the results showcase how the existing ARPUs and AMPUs are “supposed” to change when...

Can you steal a car with an SMS message? Apparently so...You can read the Associated Press' version of this security story here.Of course,...

With a billion people, Indian market is a lucrative proposition for business. A BILLION seems a lot. But under the hood, remains the hypercompetitive...

Three days from today it would be a year since I had been first ‘e’-introduced in talkRA as ‘Maverick’ in Eric’s article ‘Hailing the...

The UK's comms regulator, Ofcom, has issued fines worth GBP3M (USD5M) to UK comms providers TalkTalk and Tiscali. This is the most severe...

Risk management is dogged by too many separate camps, doing their own thing, calling it risk management, and oblivious to the different way that...

A revealing ad on craigslist says that Papa Rob's GRAPA is recruiting a 'faculty team assistant'. The job pays USD12 per hour. ...

You have probably heard somebody say something like:people are our most valuable/most important/greatest asset.Whenever I hear this, my eyes involuntarily roll around my head,...