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Bell Canada: When RA Goes Bad
How much do you lose when you underbill a customer? The difference between what you should have billed and what you did bill....
Is this the wrong question?
I was speaking to the new Revenue Assurance manager at a previous employer and was thrilled to hear my friend took over that department....
Razorsight CEO in ‘Smart 100’
For the second year running Charlie Thomas, CEO of RA firm Razorsight, has been named one of the 'Smart 100 CEOs' in the Greater...
Review of KPMG Global RA Survey: Part 2
This is part two of a two-part review. See here for part one.Carving into the meat of KPMG’s latest RA survey, there were...
Growth in Managed Services
Podcast 11 is dedicated to the topic of managed services - services which might have been performed in-house but are instead delivered by...
Transition from the Indicator to the Director
Again, I have been far removed from the TalkRA world for some time. The reason this time around is quite interesting and I couldn't...
Hats off to Menon
It has been a tremendous start of the year for Subash Menon, boss and founder of Subex. He has negotiated his way out...
Carrying Coals to Newcastle
It has been a while since I last poked fun at Papa Rob Mattison, the self-appointed Grand Wizard of Revenue Assurance. In general...
Yelland & Sherick RA Book Now in Hardback
In a recent podcast, Mark Yelland and I talked about Mark's concept of the five dimensions of revenue assurance. During the interview, Mark...
New TMF Report on Revenue Assurance
The TM Forum has issued a new report on revenue assurance, entitled 'Revenue Assurance: The Hidden Opportunity'. The report is the sixth in...
The Commsrisk Global Fraud Dashboard
Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.
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