Rob Chapman
Rob is the Chief Operating Officer of the Risk & Assurance Group (RAG). He is responsible for the planning and execution of each RAG event. Rob's goal is to bring together professionals from across the industry and drive RAG's agenda forward.
Rob started working for RAG full time in 2018, having served as Chair on a voluntary basis for the previous four years.
Before joining RAG, Rob was a senior consultant at Cartesian. He has worked in revenue assurance and billing roles for TalkTalk, Verizon Business, Energis and Hutchinson 3G.
Rob started working for RAG full time in 2018, having served as Chair on a voluntary basis for the previous four years.
Before joining RAG, Rob was a senior consultant at Cartesian. He has worked in revenue assurance and billing roles for TalkTalk, Verizon Business, Energis and Hutchinson 3G.
Articles by This Author
Delhi Conference: 5-6 Feb 2020
Join us on 5th and 6th February as RAG ventures to India for the first time. The conference will be held amidst the modern office buildings of Gurgaon, a technology and financial hub located just outside of historic New Delhi
Living the Stream: The Mal-Content
There will be intense competition between a rising number of video streaming services.
There and Back: RAG Visits Africa, India, and the UK
The Risk & Assurance Group will hold free conferences in Johannesburg on October 1st and 2nd, Delhi on February 5th and 6th, and London on May 13th and 14th.
Kenya Power Punishes Customers for Internal Fraud
Customers of the Kenyan monopoly are being held to ransom after they unwittingly bought discounted prepaid tokens from crooked employees.
Are Carriers’ Own Processes Helping Fraudsters?
There is a spirited debate about the extent to which wholesale carriers should work together to tackle fraud.
US Reg Targets Spoofed SMS and Calls from Overseas
The Federal Communications Commission voted to extend existing regulations so they can also pursue wrongdoers sending SMS messages or originating calls from outside the USA.
Persistent Cyber Attack Targeted Networks for Years
Investigation work by security consultancy Cybereason found that a group of state-sponsored hackers have been gradually infiltrating telco networks since at least 2012.
US Caller ID Verification Body Seeks Certificate Authorities
To prevent spoofing of caller IDs, the US needs competent organizations to issue digital certificates to telcos.
Indian Regulator Reviews Telemarketing Blockchain
The Telecom Regulatory Authority of India (TRAI) is monitoring progress with the use of a national blockchain ledger to stop unwanted marketing calls and messages.
Agent Smith Malware Infects 25mn Devices
Android devices were targeted by malware that took over other apps and used them to inflate advertising revenues.
RAFM Vendor XINTEC Appoints New CEO
Rob Durran steps up from General Manager to CEO of XINTEC, whilst co-founder Sean Killeen switches his focus to business development.
Automatic for the People: Compensation for Poor Service in the UK
New rules mean UK telecoms consumers will be compensated for service failures without needing to complain.
The Commsrisk Global Fraud Dashboard
Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.
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