New rules mean UK telecoms consumers will be compensated for service failures without needing to complain.
BBM was launched in 2005 and was the first of its kind, but it suffered terminal decline as consumers switched to other messaging services.
With some handsets now costing over USD2,000, criminals are willing to use force to steal them.
DT won the TM Forum catalyst award in three distinct categories. This shows how business assurance is progressing under the leadership of DT’s Gina Pesheva.
There is a better way to tackle global risks, and it begins with accessing the talents and knowledge of everyone who wants to help.
GozNym snatched passwords from thousands of computers, leading to the theft of USD100mn from online bank accounts.
Vodacom should not claim their network is the best in South Africa without admitting that objective data says otherwise.
The encrypted OTT comms service has allegedly been undermined by malicious code that allows spies to take control of a mobile phone’s OS.
The UK’s Advertising Standards Agency does not consistently handle misleading claims about broadband speed.
The growth in robocalling and associated fraud has prompted serious consumer protection initiatives on both sides of the Atlantic.