Edward Finegold
Ed is an independent telco business strategist focused on monetization, customer experience and business support systems. At different times Ed has been a contributing research analyst with the TM Forum, Director of Content Strategy for Netcracker, Chief Sales Officer at Validas, and Editor in Chief at Billing World and OSS Today.
Articles by This Author
Ericsson #1 in BSS for Telcos Building AI Data Centers but Amdocs Soon to Overtake
This is the ranking of the providers of business support systems for those telcos which build AI data centers.
Amdocs, Matrixx, and the Growing Irrelevance of Telco Charging
Parallel markets like AI and cloud services are growing much more rapidly than services based on telco charges.
As Microsoft Copilot Sputters, Telcos Ask ‘What’s Next’ with AI
Mark Abolafia of HTEC has some answers.
From AI Chaos to Cost Control: Why Usage Data Is the Missing Link in Your AI Strategy
If you do not understand AI usage, you do not understand what you are paying for.
A New MVNO Wave Has Begun, but How Will They Win This Time?
There is a worldwide boom in MVNOs. Can they be better and faster than network operators, as well as being cheaper?
Verizon Turnaround? Not Likely
The US mobile operator is running out of assets to sell and staff to cut.
How OXIO Delivers What Banks Want and What Mobile Network Operators Won’t
Enterprise customers including banks and payment providers want mobile services that are more secure and more suited to their requirements.
What Is a B2B2x Marketplace and Why Do Most Telcos Need One?
The new series on reversing revenue decline in telcos continues with input from Andrew Thomson, SVP Digital Enablement at Beyond Now and Distinguished Fellow at the TM Forum.
6 Reasons NEC’s Acquisition Is a Compelling Event for CSG Clients
The deal leaves Netcracker and Amdocs as the only two big players in the telco BSS market.
Are Telecom Networks Ready to Monetize AI? Probably Not
In the first of a new series of articles, strategic analyst Ed Finegold asks Rakuten Symphony Chief Marketing Officer Geoff Hollingworth if telcos need to upgrade networks to harness the power of AI.
The Commsrisk Global Fraud Dashboard

Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.
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