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Michael Lazarou

Michael Lazarou manages revenue assurance and fraud at Epic, a Cypriot telco, having joined their RA function in March 2011. His background includes a double major in Computer Science and Economics, as well as an MBA. Before being lured into the exciting world of telecoms he worked as a software developer.

Michael is interested to gain a better understanding of different aspects of RA and data analysis. He shares his insights on training courses he participates in with Commsrisk.

Articles by This Author

A Eulogy for SMS

SMS deserves to die if telcos cannot make it safer for ordinary phone users.

What Makes an RAFM Alert Beautiful

It is pleasing to receive an automated email you did not expect but which you set up a long time ago in anticipation of an extreme scenario.

Revenue Assurance and Fraud Management Is Data Science

Yesterday's Commsrisk article did not just present a nice theory. Here are the connections between data science and RAFM at a real telco.

Why RAFM Is a Safety Helmet for Telco Revenues

Protecting telcos from bumps in the road is hard, especially when your colleagues do not understand what is involved. RAFM professionals should protect and learn from each other.

New Course on RAG Learning: How to Run a Facilitated Risk Assessment Workshop

Learn how to engage multiple stakeholders in the collaborative evaluation of risk priorities.

Exploring Telecom Related Courses Online

There are more good training courses on the web than you may have appreciated.

RAG Learning Celebrates Third Birthday and Offers New Course on Roaming SMS Fraud

Günter Haberkorn of Deutsche Telekom gave the gift of a great presentation that RAG turned into a new training course.

New Training Courses and Providers on RAG Learning

Business continuity expert Laura Toplis has made her popular BCM course freely available through RAG's online training platform. RAG has also added an all-new short course on statistics and sampling.

‘Spy Van’ Used for Illegal Phone Interceptions in Cyprus

Cypriot police confiscated a van and equipment supposedly used by a private firm to spy upon any smartphone within 1,000 meters.

RAG Learning: The Global Risk and Assurance Learning Platform

The online training offered by the Risk & Assurance Group is accessible to everyone, regardless of race, gender or nationality.

RAG Learning Offers Certification for All Courses

Students using RAG's online training system can now obtain certificates of completion for any course. Meanwhile, September attracted a record number of active users.

Online Training Review: Analyzing and Visualizing Data with Excel

This edX course from Microsoft will be useful to any analyst wanting to upgrade their Excel skills and save time at work.

The Commsrisk Global Fraud Dashboard


Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.

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