David Leshem
David is an expert in enterprise solutions: billing, profitability, business intelligence, customer retention, churn and revenue assurance.
Away from the office, David is a keen photographer. Visit davidleshem.com to sample his photographic work.
Away from the office, David is a keen photographer. Visit davidleshem.com to sample his photographic work.
Articles by This Author
Piracy Workarounds Can Turn You Upside Down
What should you say when a 'customer' asks for help with pirating your software?
Following the Money
For the last couple of years, I have worked for a financial institution.The finance industry has a lot of common with the telecom industry,...
Why People Are More Valuable Than Tools
I read Eric's post about how the TM Forum has reduced the importance of people within their new Revenue Assurance Maturity Model. As...
Full Blown RA Love
Every so often I like to check in with the websites of the various RA providers. Of course, when I do I know that...
Less Text, What Next?
Our recent discussions about revenue assurance, business assurance (or whatever we call it these days), confirm the one constant in the telecom industry: that...
Some Myths About RA
Recently I had the opportunity to conduct an RA assignment for/with a British carrier that had invested heavily in a proper set of RA...
The Terminal Velocity of Change
On 1 April 2010, UK regulator Ofcom announced significant cuts to future mobile termination rates (MTRs). The result is that MTRs will fall by...
North American RA: Got Your Number?
At some point of time I had noticed that I don’t find too many contributors to talkRA from North America. Even though the readership...
The Cost of Nada
I recently found myself occupied with new endeavors (smart grid related topics etc). Seeking complete closure, I’m somewhat troubled why RA attracts only limited...
Pedaling Profits
Recently I stumbled upon this story about Kenyans making a cheap mobile phone charger for their bicycles. What strikes me is the fact one...
Blocking As Assurance
It seems Russian communications providers have broadened the definition of RA - to include blocking VoIP.It is obvious Skype and IM erode prime revenues...
Revenue Assurance Doublespeak
I would like to share with you an article I stumbled upon that made me smile. Its title is “Life under the Chief Doublespeak...
