We have been promised a revolution in healthcare thanks to the Internet of Things. However, healthcare execs are admitting that security around the IoT is simply not good enough.
Real-time responsiveness allows operators to proactively engage customers, but also demands a change in corporate culture.
Having multiple online personae is one way to manage privacy.
Telcos need to build a strategy around innovation and partnerships, if they want to escape the trap of falling revenues and commoditised data.
Data silos never get broken from the top down. Experience shows that the most successful business intelligence and big data projects are the ones that started small and grew.
When communications firms threaten to disrupt other industries, regulators will be encouraged to create barriers to entry.
In our industry there is a perception that all our problems and all our solutions are about technology. This is not the case. Just down…