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Joseph Nderitu

Joseph Nderitu is a director at Integrated Risk Services Ltd and specializes in revenue assurance. He previously worked as Head of Revenue Assurance and Fraud Management at Vodacom's operation in Tanzania, having previously served in the same role at Vodacom Mozambique.

Before his work with Vodacom, Joseph was an internal audit manager for Airtel, with responsibility that covered their 17 countries in Africa. Whilst at Airtel, Joseph led reviews of the Revenue Assurance, Customer Service and Sales & Marketing functions.

Prior to his stint at Airtel, Joseph was an RA manager at Safaricom in Kenya. He holds an MSc Degree in Information Systems.

Articles by This Author

To Kick or to be Kicked

Eric’s post on Kicking Risk’s Bottom got me thinking. I am also interested in one angle to this whole bottom-kicking business for very personal...

ABIS, the Lessons Live on

For several months (maybe a year), I have not visited the ABIS & Associates website. I was thus surprised when I visited and found...

The Curse of Standardization

Everybody likes standardized ways of working. There is comfort in saying:- We do this as a standard practice- Our processes are standardized- We have...

At the Conference

A recent thread at talkRA turned to a discussion about the boredom that has become characteristic of RA conferences. I am inclined to agree...

Behold, the Customer Stands at the Door

A week ago, I participated in a new program dubbed “In Your Shoes”. This initiative requires each manager to spend two days at a customer-facing point...

The Swap that wasn’t…or was it?

We recently swapped our prepay billing system – for some reason, I prefer the term “prepay billing system” as opposed to Intelligent Network but...

The Commsrisk Global Fraud Dashboard


Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.

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