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Joseph Nderitu

Joseph Nderitu is a director at Integrated Risk Services Ltd and specializes in revenue assurance. He previously worked as Head of Revenue Assurance and Fraud Management at Vodacom's operation in Tanzania, having previously served in the same role at Vodacom Mozambique.

Before his work with Vodacom, Joseph was an internal audit manager for Airtel, with responsibility that covered their 17 countries in Africa. Whilst at Airtel, Joseph led reviews of the Revenue Assurance, Customer Service and Sales & Marketing functions.

Prior to his stint at Airtel, Joseph was an RA manager at Safaricom in Kenya. He holds an MSc Degree in Information Systems.

Articles by This Author

Director of Kenya’s Comms Regulator Sues Junior

The boss of the Communications Authority of Kenya, Francis Wangusi, believes it is necessary to use the law to prevent his powers being usurped by a subordinate.

Gambia Liberalizes International Gateway

Gambia's regulator claims that liberalization will leave them better able to monitor... but then lists so many things they will monitor that it becomes hard to believe.

(Re)launching Mobile Money – Some Lessons

Telkom Kenya's new T-kash mobile money service shows how some telcos have failed to learn from the experiences of others.

KYC Uganda Style: Keep Your Cards

The regulator's botched implementation of controls to verify who buys SIMs has taken work away from young people and caused a nightmare for telcos.

Review: PwC Economic Crime and Fraud Survey Tanzania

This new survey claims that cybercrime is the fourth most prevalent form of economic crime in Tanzania.

Vodafone Uganda Files for Bankruptcy

An infrastructure provider had closed some Vodafone Uganda sites in order to pressure the telco to settle its debts.

ARTEF Roaming Platform: Scam or Saviour?

GVG is being employed to implement a pan-African roaming settlement platform. Will it stop fraud and prevent African telecoms revenue being leaked overseas?

TelOne Zimbabwe – The Story of Africa

Government subsidies to prop up weak state-owned telcos are hurting the African telecoms market.

Minister Mints Money from Blockchain Boom

The member of the Kenyan government responsible for exploring blockchain technology has previously profited from his investments in Bitcoin.

Mobile Money: Easy Levies, Untapped Value

African governments should be reducing the burden on their people by using mobile money to efficiently collect tax, instead of increasing their burden by taxing mobile money transactions.

How Biometrics Fights Fraud and Serves Customers

Identifying customers by asking questions is a risk because the answers are also known to internal fraudsters. Safaricom will use voice biometrics to reduce fraud and boost service.

SIM Card Registration: The Customer Knows Himself

Many customers are honest, so why not follow the example of Rwanda, where customers are encouraged to identify SIMs that have been wrongly associated with them?
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