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Joseph Nderitu

Joseph Nderitu is a director at Integrated Risk Services Ltd and specializes in revenue assurance. He previously worked as Head of Revenue Assurance and Fraud Management at Vodacom's operation in Tanzania, having previously served in the same role at Vodacom Mozambique.

Before his work with Vodacom, Joseph was an internal audit manager for Airtel, with responsibility that covered their 17 countries in Africa. Whilst at Airtel, Joseph led reviews of the Revenue Assurance, Customer Service and Sales & Marketing functions.

Prior to his stint at Airtel, Joseph was an RA manager at Safaricom in Kenya. He holds an MSc Degree in Information Systems.

Articles by This Author

Mobile Money Interoperability: Simple, Yet Complex

Kenya is a leader in mobile money but its regulator has lost patience with telcos delaying the delivery of interoperability.

South African Regulator Issues Data Billing Rules

ICASA's new regulations should indirectly lower the cost of data services. They are likely to be copied by regulators around Africa.

Biometrics and MTN: A World of Possibilities

The South African telco will authenticate postpaid subscribers by deploying fingerprint technology in all of their stores.

Cryptocurrencies in Africa: No Time to Bury Heads in the Sand

Trying to delay the adoption of a new technology like Bitcoin will not stop it, and may slow the management of its risks.

SIM Card Registration: Exchanging Some Risks for Others

Mandatory registration of SIM cards is reducing simbox fraud in Uganda, but there are downsides.

Bharti Airtel and Millicom Merger in Ghana: A Sign for African Operators

Many African telcos face the strategic risks associated with slow growth and too much competition.

Turning Customer-Centricity into Curse Storm City

If customers lack faith in telcos it is because of how they are treated when confronted with real, and expensive, problems.

Cross-Border Mobile Money: More Risks, Many More Opportunities

Africans will benefit by easily and cheaply moving money. Telco assurance teams must cooperate to mitigate the risks.

Safaricom Mobile Money: Break Walls, Build Bridges

The Kenyan telco has granted developers access to an API for their M-PESA payments platform.

KPMG South Africa Wades into the Corruption Murk

This scandal shows how we rely on external auditors to identify misuse of funds by big businesses like telcos.

Vodacom Shows Why Telcos Should Face Their Mistakes

A rapid and effective response allowed Vodacom South Africa to undo the harm done by losing track of airtime and data balances.

MTN: Collaboration in Assurance

Having worked with some of the most inspiring assurance teams to be found in African telcos, I find myself admiring the lead taken by Tony Sani and his team at MTN.

The Commsrisk Global Fraud Dashboard


Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.

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