Joseph Nderitu

Joseph Nderitu is a director at Integrated Risk Services Ltd and specializes in revenue assurance. He previously worked as Head of Revenue Assurance and Fraud Management at Vodacom's operation in Tanzania, having previously served in the same role at Vodacom Mozambique.

Before his work with Vodacom, Joseph was an internal audit manager for Airtel, with responsibility that covered their 17 countries in Africa. Whilst at Airtel, Joseph led reviews of the Revenue Assurance, Customer Service and Sales & Marketing functions.

Prior to his stint at Airtel, Joseph was an RA manager at Safaricom in Kenya. He holds an MSc Degree in Information Systems.

Articles by This Author

Weak Kenyan Insurance System Is Good for Some

15 Sep 2017

An insurance fraud which exploits online data held by the Kenyan National Transport and Safety Authority is blamed on the "weak system" of the Kenya Revenue Authority.

RAG Africa: Full Steam Ahead

13 Sep 2017

The Johannesburg conference of the Risk and Assurance Group (RAG) should encourage us to run more collaborative events in Africa.

RAG Africa Edition: Time to Revisit Our Heritage

31 Jul 2017

Africans have always shared wisdom by coming together and teaching each other. RAG Johannesburg is an opportunity for African professionals to shine.

RA in Mozambique: Rocky Start, Pearly Finish

7 Apr 2017

Always say "yes" to Mozambican seafood, sometimes say "no" to consulting clients, and be careful what you say to fast-talking women at Customs.

Show Me the Dead (or How We Forget Why We Manage Risk)

11 May 2016

You should not manage safety by waiting for fatalities, so why do we manage our businesses like that?

The Outlier Regulator

4 May 2016

There are some good regulators. But for every good regulator there are a hundred regulators who are not so good...

RIP Customer Service

27 Apr 2016

There say death and taxes are the two certainties in life, but poor customer service comes a close third.

The Health Check

20 Apr 2016

Businesses need to examine themselves in order to ensure their wellbeing, just like people need to monitor their own health and fitness.

Counsel for the Greenhorns

13 Apr 2016

These ten tips will help young risk and assurance professionals to start their career — and their morning — in the best possible way.

Straighten Up and Fly Right

6 Apr 2016

A funny story about flying should also remind anyone working in audit and assurance about the importance of being prepared for every imaginable outcome.

OTT (Old-Timers Trembling?)

23 Mar 2016

Telcos that stand in the way of inevitable progress might end up like the town of Narok in Kenya... in deep water, and struggling to stay afloat.

Not so Clear-Cut: Measures of Success

16 Mar 2016

If you try to succeed by milking the metrics, you only succeed in misleading yourself.

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