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Joseph Nderitu

Joseph Nderitu is a director at Integrated Risk Services Ltd and specializes in revenue assurance. He previously worked as Head of Revenue Assurance and Fraud Management at Vodacom's operation in Tanzania, having previously served in the same role at Vodacom Mozambique.

Before his work with Vodacom, Joseph was an internal audit manager for Airtel, with responsibility that covered their 17 countries in Africa. Whilst at Airtel, Joseph led reviews of the Revenue Assurance, Customer Service and Sales & Marketing functions.

Prior to his stint at Airtel, Joseph was an RA manager at Safaricom in Kenya. He holds an MSc Degree in Information Systems.

Articles by This Author

Data Privacy: We Must Police Ourselves

Departments like Revenue Assurance manage risks by analysing data, but handling data is risky in itself. We must protect everyone, including customers, by policing how we use data.

The Risk of Apathy in Matters of Mutual Interest

African CSPs need to learn how to speak and cooperate with each other, if they want to avoid being bullied by regulators and governments.

Data Gathering by Roaming Around

A humorous look at how we gather information, asking us to step away from our dashboards, analytics and in-trays, and devote time to real conversation.

Doofus General

A comic story explores the regulatory priorities of some countries...

Of Villains and Victories

A few years ago, I received an email that was more like a thesis detailing my shortcomings. It was authored by a prominent business...

Revisiting the Beginnings of M-Pesa

In March 2006, I resigned from British American Tobacco (BAT) to head into a new job in a new industry (as a product assurance...

Staying or Stuck

At a discussion panel at the WeDo user group in 2010, talkRA blogger Eric Priezkalns pointed out the value of imagination in RA. Podcast...

Centre of Gibberish

I received an interesting email recently. It came from a well known vendor in the RA and Fraud Management space and was titled "Are...

Lessons from Ivor Machio Wekesa

As the 2012 came to an end, I am reminded of those we lost along the way.I have lost many relatives and even many more...

So many issues, so few solutions

I have been pondering on what defines the success of an RA team. No doubt, a revenue assurance team that executes a well-informed risk-based...

The Folly of Design and the Cracks of Compliance

This time I don’t have much to write on revenue assurance. Thus, I thought it would be good to just look at the related...

ENDING revenue leakages

Lebara Mobile has chosen Aricent Group for Revenue Assurance in 7 countries and therefore a press release was quite in order. The last line in the...

The Commsrisk Global Fraud Dashboard


Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.

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