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Eric Priezkalns

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

Articles by This Author

RA Leaders Amongst Top Telco Software Influencers

The revenue assurance world has received a big boost from B/OSS World after the leading provider of news and analysis published its list of...

GRAPA Vacancies (Telco Experience Not Necessary)

All sorts of conference company seem to have me on their mailing list, so it comes as no surprise that I sometimes get spammed...

Verizon Caught Taking Excess Payments

US telco Verizon has reportedly taken up to USD400 excess in payment from more than 200 of its customers. The payments were taken...

Survey Says 27% of Companies Buy Network Liability Insurance

A new risk survey by Towers Watson, the US professional services firm, reports that 27% of companies buy insurance to cover the risk of...

“No” Is Not Enough

An excellent blog at the Harvard Business Review asks: Are You a Rebel or a Leader? Time was that all revenue assurance people...

The Privacy Iceberg

More years ago than I care to remember, I came up with an analogy to explain the fundamental dilemma of revenue assurance. Leakage...

Teaching the Importance of ERM

Enterprise Risk Management (ERM) is so global and diverse that it has rapidly been incorporated into the syllabus of business schools around the world....

Spam, Scum and Risk

Do you hate spam? I hate spam. I really hate spam.I hate spam so much that if anybody ever spams me with...

Data Roaming: Tax, or Punishment?

Regular followers of Tony Poulos will know of his crusade against bill shock - the heart-stopping moment when a customer looks at their bill...

TMNG Speaks Language of ‘Business Assurance’

We could call them 'the companies formerly known as revenue assurance vendors', or TCFKARAV for short. Telco people love acronyms, but I suspect...

Random Foolishness

Can you predict what will happen tomorrow? Yes... but your prediction may be wrong. Can you improve the reliability of your predictions?...

T-Mobile UK Overcharges 4% of Customers

UK operator T-Mobile has blamed a billing system 'glitch' for wrongly levying call forward charges on free voicemail calls; read the BBC's version of...

The Commsrisk Global Fraud Dashboard


Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.

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