What is Wrong with RA Tools?
I saw this question posted on the Linkedin website by one of our guest authors, Mark Yelland, and I felt that it warranted dusting off…
Dave Stuart
RA Question – The RA Banker
With banking being the hot topic at the moment, I thought it would be a good idea to look at the next generation of Telecoms…
RA Question: The Impossible Mission part 2
This question is a follow on from the previous impossible mission question posted a few weeks ago. One of the comments posted on the question…
Answer: No No NO!
I think the easiest way to explain why setting a fixed rate KPI against revenue reclamation doesn’t work is to first look at a couple of revenue loss…
RA Question: No No NO!!
A complete change of question this week. I saw this article and it made me chuckle, especially “This study is a considerable breakthrough in the…
Answer: The Impossible Mission
There are a few options available to us when data is not directly reconcilable. All of which hold benefits and pitfalls – so I’ll let…
RA Question of the Week: The Impossible Mission
For this weeks question, I want to discuss one of the most annoying parts of working in RA – When data doesn’t link. A typical…
Answer: Low Hanging Fruit
There are a number of ways you can find quick RA wins within an operator, the following are just a few tips for routing out…
RA Question of the Week – Low Hanging Fruit
This weeks question is more of a general discussion topic, which I would be very interested in hearing peoples opinions. As a consultant I am…
Answer: Fraudulent Prepaid Top Ups
For this weeks question, the route cause was one of many possibilities that were investigated. The actual issue was identified after validating data used for…