Utilities should emulate RA methods used in telcos. This was one of the conclusions drawn from November’s RAG Utilities meeting.
The Risk & Assurance Group tapped into the zeal and dynamism of work being done by North American telcos.
MTN Group demonstrated the key ingredients for success at the RAG Nairobi conference.
Finance and Procurement functions are working more closely together, but not everything they do delivers value in the long run.
When my mobile phone was stolen in Barcelona I realised how much victims suffer and how easy it would be to protect them.
Sustained business success can only be built upon a sound technology infrastructure.
If we want to do a better job of tackling fraud and other risks, we must be more open with others. Discussing the problems we all face is essential to finding new solutions.
Telcos have a lot of data which is not being effectively used when assessing the credit risk of individual customers.
The competition between fraudsters and fraud managers forces both to evolve. PBX fraud is a perfect example of how an old technique can mutate and thrive again.
Whilst mobile money is an important offering for the unbanked and underbanked, it can also be popular in countries that have more established banking infrastructure.