RAG’s Inaugural Middle East Event Wows Bahrain
There were two full days of content at the Risk & Assurance Group conference hosted by Batelco last week.
Luke Taylor
Utilities and Telcos: Different Domains, Similar Challenges
Utilities should emulate RA methods used in telcos. This was one of the conclusions drawn from November’s RAG Utilities meeting.
RAG Kansas: Business Assurance Breaks Barriers in North America
The Risk & Assurance Group tapped into the zeal and dynamism of work being done by North American telcos.
RAG Nairobi: How Interaction and Innovation Leads to Collaboration
MTN Group demonstrated the key ingredients for success at the RAG Nairobi conference.
Ups and Downs of Procurement and Finance
Finance and Procurement functions are working more closely together, but not everything they do delivers value in the long run.
Bill Shock and Roaming Frauds Can Be Tackled
When my mobile phone was stolen in Barcelona I realised how much victims suffer and how easy it would be to protect them.
Firm Foundations for Successful OSS/BSS
Sustained business success can only be built upon a sound technology infrastructure.
Elephant in the Room
If we want to do a better job of tackling fraud and other risks, we must be more open with others. Discussing the problems we all face is essential to finding new solutions.
When Is Credit Risk Too Restrictive?
Telcos have a lot of data which is not being effectively used when assessing the credit risk of individual customers.
New Lease of Life for Ageing Fraud Types
The competition between fraudsters and fraud managers forces both to evolve. PBX fraud is a perfect example of how an old technique can mutate and thrive again.