Mike Willett
Mike is a Partner at Ernst & Young. He is responsible for enterprise intelligence across the AsiaPac region, helping clients to improve their management and use of data. He can be contacted at: [email protected].
Mike was previously the Director for Fraud & Revenue Assurance at leading Australian operator Telstra. He started his career at BellSouth (now Vodafone) in New Zealand and then moved to Praesidium Services in the UK. Mike graduated from the University of Auckland in New Zealand with degrees in psychology and marketing.
Articles by This Author
Does RA have confidence issues?
Firstly happy new year to everyone - I hope 2010 is a successful one.Reflecting on some recent posts, both on talkRA and more broadly,...
Revenue Assurance Maturity
Reading the recent news on talkRA of the merger of EcTel and cVidya, and financial results for Subex got me thinking. Add to that...
On analytics, dashboards and RA
I started writing a comment to Ashwin's blog but as it was getting too long, I thought I should just start a blog.From my...
Training for Revenue Assurance
Much is often made of the need and benefit of training to enhance the knowledge and skill of revenue assurance practitioners. The claims made...
Anyone want a Revenue Assurance tool?
Fear not, this blog is not trying to change the focus of talkRA from open discussion to an off shoot of eBay for previously...
China Telecom Case Study Revealing
I must say that I read the China Telecom case study with a great deal of interest.Within that brief 5 page pdf that Hongtuan has...
New year, new leakages?
Firstly, happy new year to all talkRA readers. I hope 2009 will be a beneficial one for you.RA practioners have many options to extend...
Revenue Assurance for Corporate Customers
This post is not so much a commentary but more a call out for some assistance.Imagine that your telco has 1,000 corporate customers, all...
Double Billing
I was talking today to a colleague, whose name, role and company best be kept anonymous, and they advised me a recent incident where...
New arrival checking in…
Hello everyone,My name is Mike Willett and I am writing to you from Australia. Firstly, my thanks to Eric and the talkRA team for...
The Commsrisk Global Fraud Dashboard
Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.
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