Basics First …. Fanciful imaginations can follow later

In an era where the scope of revenue assurance is not clearly defined, we have a lot of opinion around what it should and what it should not contain. At times we see claims that go far beyond into futuristic needs and capabilities where things are showcased as ‘must needs’ for telecom revenue assurance. Guess what- I am still of the opinion, the first and foremost requirement is to fix the “basic issues”– and that is for both large and small operators and service providers.  All fanciful whims can follow later.  Here is a brief new article from the land of over a billion people- India. There are law suits going on between BSNL and other operators over interconnect charge disputes.

The fundamental issue is the need for a basic interconnect assurance system (which, I’m sure, happens to be in scope for conventional RA these days). If such a simple system was in place, up and running “properly” beyond sales presentations, for the operators involved it would have been far easy a challenge to solve.

But at times, in the wake of complicating things- we end up losing focus for the actual and most basic needs. The above article is an example portraying the same.


Moinak Banerjee
Moinak works at Protiviti Kuwait, as Product Lead for their Risk Technology Services. Over the years, he has worked in product management for several leading vendors of telecom OSS/BSS software.