Benchmarking RA Maturity with Telenor

By Eric Priezkalns 5 Jan 2009

The news is everywhere, but in case you missed it over Christmas, the TM Forum has launched its benchmark study for revenue assurance maturity in Communications Providers. The maturity questionnaire takes less than 90 minutes to complete, and the benchmark study is open to members and non-members of the TMF. If you are interested in participating and comparing your RA maturity with telcos from around the world, you can mail me at maturity@revenueprotect.com and I will be glad to help.

Telenor was amongst the first to join the maturity benchmark, and will be submitting results taken from across the Telenor group. In December, I talked with Einar Nymoen of Telenor about their RA program and why they joined the maturity benchmark. You can find the interview here.

Eric Priezkalns

Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.

Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.

Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.