The news is everywhere, but in case you missed it over Christmas, the TM Forum has launched its benchmark study for revenue assurance maturity in Communications Providers. The maturity questionnaire takes less than 90 minutes to complete, and the benchmark study is open to members and non-members of the TMF. If you are interested in participating and comparing your RA maturity with telcos from around the world, you can mail me at [email protected] and I will be glad to help.
Telenor was amongst the first to join the maturity benchmark, and will be submitting results taken from across the Telenor group. In December, I talked with Einar Nymoen of Telenor about their RA program and why they joined the maturity benchmark. You can find the interview here.
