BSS Survey

By Eric Priezkalns 14 Jun 2008

Since 2000, Hugh Roberts has compiled a short but revealing annual survey into BSS attitudes, which he runs in parallel to managing the World BSS Awards. It is that time of year again, and having had a sneak peak at the early results, it looks like they will once again be a useful indicator of what the future holds for BSS. Amongst the twelve questions are a few dedicated to revenue assurance. All the questions are relevant to revenue assurance practitioners, because they point the way to how BSS will change in future, and hence the challenges to be faced by revenue assurance. Anyone who takes part in the survey will get to see the results. That is a good return for spending a few minutes answering a dozen quick multiple-choice questions. To take part, you can either:

Follow this link to the web version of the survey at the BIMS 2008 conference website; or
Download the MS Word version of the survey and return it by email to [email protected], or fax to +44 (0)87 0139 1082.

The closing date for entries is the end of June.

Eric Priezkalns

Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.

Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.

Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.