Here is a great short talk by Phillip Radley, BT’s Chief Data Architect. Speaking at last week’s Strata + Hadoop World conference in London, Radley explained how BT successfully replaced its old batch ETL process with a Hadoop cluster, allowing them to make better use of huge volumes of customer data. According to Radley, the return on this investment has been between 200 and 250 percent!
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.
Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.
Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.
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