Assuring Revenues from Streaming Video Is Increasingly Important
A survey by Applicaster shows why telco RA professionals should consider reapplying their skills to streaming video.
Regulator Accuses Minister of Demanding Bribes and Sex after GVG Wins National RA Deal in Lesotho
Mamarame Metela, CEO of the Lesotho Communications Authority, has lodged her allegations with the High Court.
The Woman Who Made a Career by Smearing African Revenue Assurance
Angela Collings is the most widely-published writer about telecoms revenue assurance that you have never heard of.
Worrying Lack of Improvement Observed by New Leakage Coverage Benchmarking Study
The ‘contour map’ of coverage for revenue and cost leakage has barely improved in two years.
Should Telcos Sell Revenue Assurance to Energy Firms?
Peter Trummer, Managing Director of green energy provider Energie Steiermark, credits T-Systems for helping his business take a lead with revenue assurance.
Last Chance to Benchmark Your Leakage Coverage
Broaden your revenue assurance horizons by understanding which leakage points are addressed by comms providers who are one or two steps ahead of you.
Leakage Coverage Study Extended to April 14
Have the contours of leakage coverage changed since the 2019 study? Find out how your business ranks across 25 categories of leakage by completing the 4-minute questionnaire.
Benchmarking Leakage Coverage
This week’s RAG TV featured revenue assurance managers from different telcos demonstrating how to benchmark the completeness of controls for revenue and cost leakages.
Major UK Operator Overcharged Customers for 15 Years without Their Billing Auditors Noticing
O2 was fined USD14.5mn for billing errors from 2011 to 2019, but those errors were evident as early as December 2003.
Why It Is Impossible to Measure All Leakage
Acknowledging the inevitable gaps in our knowledge creates the incentive to learn and improve.