Why the Speed of Light Limits Call Duration Accuracy
Photons are very fast, but our planet is pretty big.
National RA Audit Row Continues in Ghana
Ghana’s Communications Minister Ursula Owusu-Ekuful says her national RA audit has stopped telcos from cheating their taxes, so why is she not prosecuting them for tax evasion?
The Origins of Revenue Assurance and Why They Matter
We interviewed David Smith, an author of Successfully Managing Revenue Assurance, the 2001 publication that defined RA.
RAG TV: Boosting Profits with Engineering Governance
Yesterday’s episode of RAG TV saw Nikhil Sehgal of Colt explaining the role of engineering governance, and Steffen Öftring of SIGOS talking about web-based risk training.
Zimbabwe Proposes New Rules for Traffic Monitoring
POTRAZ, the Zimbabwean comms regulator, wants to copy the automated national telco RA audits found in other countries.
Telco That Unlawfully Billed AT&T Ordered to Repay $1mn
AT&T first withheld payment from LEC-MI in 2013, but mediation dragged on as they argued about LEC-MI’s liability for its agents.
RAG TV: Improving Collections by Remotely Controlling Handsets
Episode 3 of the new season of RAG TV featured Dion Price, CEO of Trustonic, and Kingsley Unah, formerly with Airtel Nigeria.
Business Partnering: Making Revenue Assurance More Effective
How should the RA team increase its influence across the business?
BT Has Financial Reporting Internal Control Weaknesses per KPMG Review
BT said material weaknesses identified with general IT controls and risk assessments related to Sarbanes-Oxley compliance.
AT&T Bills Customers after Their Home Is Burned Down
Perhaps the US telco was unaware of which lines were disconnected by devastating wildfires in California, but did they have to be so unresponsive to the justified complaints of these customers?