We need a good international standard for assuring charging accuracy. The revised ETSI 102 845 Technical Specification is based on sound concepts but also suffers crucial omissions.
A lawyer’s threats to the Nigerian Communications Commission have been used to justify hyperbolic media headlines about revenue losses.
Why is Ghana spending so much on its new ‘platform’ to detect simboxes if it relies on familiar old methods?
Canada’s CCTS has seen an 87 percent increase in complaints that monthly bills are inaccurate. Almost half came from customers of Bell Canada.
Utilities should emulate RA methods used in telcos. This was one of the conclusions drawn from November’s RAG Utilities meeting.
The market leader for RAFM uses the f-word a lot, and rarely mentions RA.
We must remember mistakes to learn from them, but charging errors by Virgin Media and EE show our industry is forgetful.
Whilst the government boasts of securing the ability to audit telco revenues in ‘real time’, the reality is Ghana’s taxpayers are paying for an expensive mechanism to tax themselves.
Gambia’s President follows the African fashion for automated national revenue assurance audits.
The world has changed since the days when revenue assurance first began. Can we upgrade RA by following the example of other people who work with data and analytics?