AT&T to Pay $60mn Compensation for Throttling Customers on ‘Unlimited’ Mobile Data Plans
Data speeds were turned down for 3.5mn customers whose usage exceeded a threshold that was not advertised.
6 Reasons to Do RAG’s 6-Minute Coverage Survey
Do you want to benchmark your telco’s coverage of revenue and cost leaks? This survey from the Risk & Assurance Group is quick and powerful, which is why many telcos have completed it already.
Huge Roaming Overcharges by Vodafone UK
Legions of customers took to Twitter after being incorrectly charged thousands of pounds for data roaming within the European Union.
How to Lose a Lot of Money from a Change in Roaming Steering
It is unwise to assume a new wholesale roaming deal will always work as expected.
Gambia Seeks National RA Deal Despite Controversies
Gambian Information Minister Ebrima Sillah wants to purchase a tool to monitor international gateway revenues amidst accusations of fraud and misspending both at home and abroad.
Sprint Wrongly Took Government Subsidies for 885,000 Inactive Customers
FCC Chairman Ajit Pai said Sprint’s actions were “outrageous”. The merger of Sprint and T-Mobile US may now be in jeopardy.
Are You Using the Leakage Catalogue Yet?
There are hundreds of crowdsourced leakage examples in the RAG Leakage Catalog but the international benchmarking survey takes just 10 minutes to complete.
Auditor Questions Spending by Kenyan Regulator
The official auditor says the Communications Authority of Kenya has failed to account for billions of shillings of expenditure.
National Telecoms RA Auditors Demanded One Percent of Guinea’s Economy
Guinea continues to fight GVG, who claimed over USD106mn for unpaid debts and wrongful termination of their contract.
Have You Taken the 10-Minute Leakage Coverage Survey?
This RAG survey allows you to benchmark coverage of revenue and cost leaks in a fraction of the time needed by rival surveys.