• Home
  • About
  • Contact
  • Sitemap
  • RSS
  • Menu Item
  • Menu Item
Commsrisk
Araxxe - We Help You Harvest
  • Risk, Fraud & Security
  • Assurance & Audit
  • Data & Analytics
  • Privacy & IP
  • Digital Payments
  • Education
Latest
  • 6 Dec 2019 | Mobileum, Syniverse and Tomia Named Top Providers of IRSF Prevention
  • 5 Dec 2019 | Remembering the Human Side of Billing
  • 4 Dec 2019 | Biggest Indian Telcos Set to Attend RAG Delhi
  • 3 Dec 2019 | Commsrisk Top Ten for November 2019
  • 2 Dec 2019 | First STIR/SHAKEN Verified Call across Three Telcos
  • 29 Nov 2019 | Growing Beyond Revenue Assurance: The Rise of Business Assurance
  • 28 Nov 2019 | How to Fight Handset Theft, Fraud and Trafficking
  • 27 Nov 2019 | Incorrect Pricing Causes One-Third of Telco Charging Errors, Says Araxxe Test Results
  • 26 Nov 2019 | Ghanians Will Be Forced to Re-Register SIM Cards
  • 25 Nov 2019 | T-Mobile US Data Breach Hits Million Prepay Customers
> Assurance & Audit

Remembering the Human Side of Billing

By Eric Priezkalns 5 Dec 2019 Assurance & Audit

A 90 year old customer said she cried about being threatened with disconnection for non-payment of her phone bill. The telco later apologized after it was discovered the bill had actually been settled.


Growing Beyond Revenue Assurance: The Rise of Business Assurance

By Srikanth Vasudevan 29 Nov 2019 Assurance & Audit

Leakage cannot be the only measure of performance for a maturing revenue assurance function.


Incorrect Pricing Causes One-Third of Telco Charging Errors, Says Araxxe Test Results

By Eric Priezkalns 27 Nov 2019 Assurance & Audit

Test call vendor Araxxe has shared data about 3,665 charging errors they found on behalf of 61 telcos over the last three years.


The Big Leakage Coverage Survey: 6 Minutes to Complete, 10 Days to the Deadline

By Geoff Ibbett 20 Nov 2019 Assurance & Audit

Each telco responding to the survey will receive a personalised report, showing how they compare to the best, worst and average.


AT&T to Pay $60mn Compensation for Throttling Customers on ‘Unlimited’ Mobile Data Plans

By Eric Priezkalns 14 Nov 2019 Assurance & Audit

Data speeds were turned down for 3.5mn customers whose usage exceeded a threshold that was not advertised.


6 Reasons to Do RAG’s 6-Minute Coverage Survey

By Eric Priezkalns 12 Nov 2019 Assurance & Audit

Do you want to benchmark your telco’s coverage of revenue and cost leaks? This survey from the Risk & Assurance Group is quick and powerful, which is why many telcos have completed it already.


Huge Roaming Overcharges by Vodafone UK

By Eric Priezkalns 15 Oct 2019 Assurance & Audit

Legions of customers took to Twitter after being incorrectly charged thousands of pounds for data roaming within the European Union.


How to Lose a Lot of Money from a Change in Roaming Steering

By Eric Priezkalns 9 Oct 2019 Assurance & Audit

It is unwise to assume a new wholesale roaming deal will always work as expected.


Gambia Seeks National RA Deal Despite Controversies

By Eric Priezkalns 1 Oct 2019 Assurance & Audit

Gambian Information Minister Ebrima Sillah wants to purchase a tool to monitor international gateway revenues amidst accusations of fraud and misspending both at home and abroad.


Sprint Wrongly Took Government Subsidies for 885,000 Inactive Customers

By Eric Priezkalns 26 Sep 2019 Assurance & Audit

FCC Chairman Ajit Pai said Sprint’s actions were “outrageous”. The merger of Sprint and T-Mobile US may now be in jeopardy.


1 2 3 … 68 »

Top Stories on Commsrisk

Mobileum, Syniverse and Tomia Named Top Providers of IRSF Prevention


Remembering the Human Side of Billing


Biggest Indian Telcos Set to Attend RAG Delhi


Commsrisk Top Ten for November 2019



First STIR/SHAKEN Verified Call across Three Telcos


Growing Beyond Revenue Assurance: The Rise of Business Assurance


How to Fight Handset Theft, Fraud and Trafficking


Incorrect Pricing Causes One-Third of Telco Charging Errors, Says Araxxe Test Results



Recent Comments From Our Readers

  • Eric Priezkalns Eric Priezkalns one week ago
    Ghanians Will Be Forced to Re-Register SIM Cards
    The great thing about fighting telecoms fraud is that every Ghanaian government promises to do it, they always promise to make lots of money from doing it, they always deliver on...
  • Nixon Wampamba Nixon Wampamba one week ago
    Ghanians Will Be Forced to Re-Register SIM Cards
    I am sure Ghanaians have SIM card registration fatigue. Repeating the process without fixing the "Broken bits" is like re-testing students without giving them a chance to revise...

Commsrisk on Twitter

Follow @commsrisk

Tweets from @commsrisk

Receive Weekly Newsletters by Email

Email address:


First Name:


Last Name:


Beat fraud with LATRO
Archives
  • ▼2019 (244)
    • ▼December (5)
      • Mobileum, Syniverse and Tomia Named Top Providers of IRSF Prevention
      • Remembering the Human Side of Billing
      • Biggest Indian Telcos Set to Attend RAG Delhi
      • Commsrisk Top Ten for November 2019
      • First STIR/SHAKEN Verified Call across Three Telcos
    • ►November (21)
    • ►October (23)
    • ►September (21)
    • ►August (22)
    • ►July (23)
    • ►June (20)
    • ►May (23)
    • ►April (22)
    • ►March (21)
    • ►February (20)
    • ►January (23)
  • ►2018 (261)
    • ►December (21)
    • ►November (22)
    • ►October (23)
    • ►September (20)
    • ►August (23)
    • ►July (22)
    • ►June (21)
    • ►May (23)
    • ►April (21)
    • ►March (22)
    • ►February (20)
    • ►January (23)
  • ►2017 (260)
    • ►December (21)
    • ►November (22)
    • ►October (22)
    • ►September (21)
    • ►August (23)
    • ►July (21)
    • ►June (22)
    • ►May (23)
    • ►April (20)
    • ►March (23)
    • ►February (20)
    • ►January (22)
  • ►2016 (271)
    • ►December (22)
    • ►November (22)
    • ►October (22)
    • ►September (24)
    • ►August (24)
    • ►July (21)
    • ►June (24)
    • ►May (23)
    • ►April (21)
    • ►March (25)
    • ►February (22)
    • ►January (21)
  • ►2015 (240)
    • ►December (23)
    • ►November (25)
    • ►October (22)
    • ►September (22)
    • ►August (22)
    • ►July (23)
    • ►June (22)
    • ►May (22)
    • ►April (22)
    • ►March (25)
    • ►February (7)
    • ►January (5)
  • ►2014 (87)
    • ►December (10)
    • ►November (8)
    • ►October (8)
    • ►September (5)
    • ►August (5)
    • ►July (5)
    • ►June (7)
    • ►May (8)
    • ►April (7)
    • ►March (8)
    • ►February (7)
    • ►January (9)
  • ►2013 (100)
    • ►December (9)
    • ►November (8)
    • ►October (5)
    • ►September (10)
    • ►August (8)
    • ►July (12)
    • ►June (10)
    • ►May (8)
    • ►April (7)
    • ►March (8)
    • ►February (8)
    • ►January (7)
  • ►2012 (108)
    • ►December (7)
    • ►November (10)
    • ►October (7)
    • ►September (9)
    • ►August (8)
    • ►July (9)
    • ►June (10)
    • ►May (10)
    • ►April (13)
    • ►March (11)
    • ►February (9)
    • ►January (5)
  • ►2011 (132)
    • ►December (7)
    • ►November (12)
    • ►October (10)
    • ►September (11)
    • ►August (18)
    • ►July (12)
    • ►June (11)
    • ►May (12)
    • ►April (12)
    • ►March (12)
    • ►February (7)
    • ►January (8)
  • ►2010 (95)
    • ►December (6)
    • ►November (7)
    • ►October (5)
    • ►September (5)
    • ►August (5)
    • ►July (9)
    • ►June (5)
    • ►May (16)
    • ►April (11)
    • ►March (11)
    • ►February (8)
    • ►January (7)
  • ►2009 (86)
    • ►December (5)
    • ►November (6)
    • ►October (8)
    • ►September (7)
    • ►August (8)
    • ►July (6)
    • ►June (6)
    • ►May (8)
    • ►April (11)
    • ►March (7)
    • ►February (6)
    • ►January (8)
  • ►2008 (168)
    • ►December (11)
    • ►November (13)
    • ►October (22)
    • ►September (22)
    • ►August (20)
    • ►July (13)
    • ►June (12)
    • ►May (11)
    • ►April (12)
    • ►March (9)
    • ►February (11)
    • ►January (12)
  • ►2007 (144)
    • ►December (11)
    • ►November (9)
    • ►October (16)
    • ►September (14)
    • ►August (16)
    • ►July (16)
    • ►June (10)
    • ►May (10)
    • ►April (9)
    • ►March (12)
    • ►February (11)
    • ►January (10)
  • ►2006 (38)
    • ►December (16)
    • ►November (17)
    • ►October (5)
Editor
  • Eric Priezkalns
    Eric Priezkalns
Writers
  • Joseph Nderitu
    Joseph Nderitu
  • Rob Chapman
    Rob Chapman
  • Michael Lazarou
    Michael Lazarou
  • Marianne Curphey
    Marianne Curphey
  • Lee Scargall
    Lee Scargall
  • Mike Willett
    Mike Willett
  • Dan Baker
    Dan Baker
  • David Morrow
    David Morrow
  • Luke Taylor
    Luke Taylor
  • Carlos Marques
    Carlos Marques
  • Daniel Peter
    Daniel Peter
  • Alex Leslie
    Alex Leslie
  • Rene Felber
    Rene Felber
Categories
  • Assurance & Audit
  • Data & Analytics
  • Digital Payments
  • Education & Conferences
  • General
  • Podcasts
  • Privacy & Intellectual Property
  • Quizzes
    • Quiz Answers
    • Quiz Questions
  • Risk, Fraud & Security
  • Uncategorised
Recent Posts
  • Mobileum, Syniverse and Tomia Named Top Providers of IRSF Prevention
  • Remembering the Human Side of Billing
  • Biggest Indian Telcos Set to Attend RAG Delhi
  • Commsrisk Top Ten for November 2019
  • First STIR/SHAKEN Verified Call across Three Telcos
  • Growing Beyond Revenue Assurance: The Rise of Business Assurance
  • How to Fight Handset Theft, Fraud and Trafficking
  • Incorrect Pricing Causes One-Third of Telco Charging Errors, Says Araxxe Test Results
  • Ghanians Will Be Forced to Re-Register SIM Cards
  • T-Mobile US Data Breach Hits Million Prepay Customers
  • Why We Need the Opposite of Fraud Awareness Week
  • The Critical Role of Value Creation in Telecoms
  • The Big Leakage Coverage Survey: 6 Minutes to Complete, 10 Days to the Deadline
  • Disney Woes Reveal the Weak Side of OTT Players
  • What Would You Do If Falsely Accused of Fraud?
  • Home
  • About
  • Contact
  • Sitemap
  • RSS

Articles copyright © the author, all else copyright © Revenue Protect Limited