Reviewing the ETSI Billing Accuracy Standard
We need a good international standard for assuring charging accuracy. The revised ETSI 102 845 Technical Specification is based on sound concepts but also suffers crucial omissions.
Nigerian Regulator Attacked for ‘Huge’ Revenue Loss
A lawyer’s threats to the Nigerian Communications Commission have been used to justify hyperbolic media headlines about revenue losses.
Expensive Ghanian National RA System Relies on Test Calls (Like Everybody Else)
Why is Ghana spending so much on its new ‘platform’ to detect simboxes if it relies on familiar old methods?
Sharp Rise in Canadian Bill Accuracy Complaints
Canada’s CCTS has seen an 87 percent increase in complaints that monthly bills are inaccurate. Almost half came from customers of Bell Canada.
Utilities and Telcos: Different Domains, Similar Challenges
Utilities should emulate RA methods used in telcos. This was one of the conclusions drawn from November’s RAG Utilities meeting.
Fraud WeDo Fraud Reveals Fraud Marketing Fraud Strategy Fraud (and What This Means for RA)
The market leader for RAFM uses the f-word a lot, and rarely mentions RA.
Why Do UK Telcos Keep Being Fined for Overcharges?
We must remember mistakes to learn from them, but charging errors by Virgin Media and EE show our industry is forgetful.
Ghana’s Telecoms Tax Monitoring Platform Goes Live
Whilst the government boasts of securing the ability to audit telco revenues in ‘real time’, the reality is Ghana’s taxpayers are paying for an expensive mechanism to tax themselves.
The Gambia Intends to Implement National RA System
Gambia’s President follows the African fashion for automated national revenue assurance audits.
Preventing Leakages and Stealing Ideas
The world has changed since the days when revenue assurance first began. Can we upgrade RA by following the example of other people who work with data and analytics?