Data speeds were turned down for 3.5mn customers whose usage exceeded a threshold that was not advertised.
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Legions of customers took to Twitter after being incorrectly charged thousands of pounds for data roaming within the European Union.
It is unwise to assume a new wholesale roaming deal will always work as expected.
Gambian Information Minister Ebrima Sillah wants to purchase a tool to monitor international gateway revenues amidst accusations of fraud and misspending both at home and abroad.
FCC Chairman Ajit Pai said Sprint’s actions were “outrageous”. The merger of Sprint and T-Mobile US may now be in jeopardy.
There are hundreds of crowdsourced leakage examples in the RAG Leakage Catalog but the international benchmarking survey takes just 10 minutes to complete.
The official auditor says the Communications Authority of Kenya has failed to account for billions of shillings of expenditure.
Guinea continues to fight GVG, who claimed over USD106mn for unpaid debts and wrongful termination of their contract.
This RAG survey allows you to benchmark coverage of revenue and cost leaks in a fraction of the time needed by rival surveys.