Monetization & Assurance
National Telecoms RA Auditors Demanded One Percent of Guinea’s Economy
Guinea continues to fight GVG, who claimed over USD106mn for unpaid debts and wrongful termination of their contract.
Have You Taken the 10-Minute Leakage Coverage Survey?
This RAG survey allows you to benchmark coverage of revenue and cost leaks in a fraction of the time needed by rival surveys.
UK Regulator Fines MVNO $1.7mn for Charging Errors
giffgaff overcharged millions of customers since 2011, but the real concern should be that Ofcom seems incapable of learning from its own mistakes.
RA President Pretends He Was Never RA President
'Papa' Rob Mattison spent 10 years saying he was the President of GRAPA, a business that masqueraded as an association. Now he has deleted his Presidency from his LinkedIn profile.
A Lack of Advice about Revenue Assurance for 5G
WeDo have published a decent ebook about revenue assurance for 5G, but telcos need more assistance with risk management from big manufacturers like Ericsson.
Commission ‘Errors’ Cost Telenor $35mn
The Norwegian group blamed a one-off hit in their Q2 accounts on 'erroneous omissions' at Bangladeshi operator Grameenphone, which is 56 percent owned by Telenor.
Who Assures Facebook Customers?
There are literally billions of bots masquerading as real users on Facebook, but no government or regulator protects Facebook customers from being wrongly billed.
Awards for Deutsche Telekom Business Assurance
DT won the TM Forum catalyst award in three distinct categories. This shows how business assurance is progressing under the leadership of DT's Gina Pesheva.
Remembering the Bad Old Days of Revenue Assurance
Some of the worst RAFM conference organizers have seemingly given up.
Why Streaming Services Need Assurance Thinkers
Spotify rapidly resolved an error which resulted in duplicate charges, but why do data-rich businesses allow these mistakes to happen in the first place?
Zimbabwean Mobile Telcos Say Customers Refunded after Internet Shutdown
Phone users were unhappy about paying for internet access for a period when the government had interrupted service.
Former RA VP to Lead Top US Financial Reporting Committee
BDO Partner Angela Newell previously established the revenue assurance function of mobile telco Clearwire.
The Commsrisk Global Fraud Dashboard
Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.
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