Monetization & Assurance
T-Mobile US Internal Audit Given Spotlight by Protiviti Report
A misguided report nevertheless contains an interesting section about the American mobile carrier.
Is OTT Direct Carrier Billing the Next Big Assurance Challenge?
Presenting charges on behalf of over-the-top providers will make it harder to detect fraud and resolve billing complaints.
Con Artist Copies Cover of GRAPA’s RA Book
There is a revenue assurance book that is so terrible that its cover is literally a bad copy of the cover of another terrible revenue assurance book.
‘New’ RA Market Research Lists Extinct Vendors
The report claims to forecast the revenues of revenue assurance vendors up to 2022, but covers firms that have not existed for years.
Not Every Telco Knew EU Roaming Rules Had Changed…
A consumer affairs website had to tell iD Mobile about price restrictions on calls made whilst roaming in the EU.
Aussie Wins 3-Year Legal Battle over Stolen Barcelona Phone Bill
TeleChoice wanted AUD191,000 (USD151,000) from a customer whose SIM was used to make hundreds of calls per hour.
Gideon Ikwe of Datahouse Consulting is a Plagiarist
If we want revenue assurance to be a profession we must be prepared to sanction intellectual property thieves. This begins with naming and shaming them.
Remembering the Murder of the World Revenue Assurance Forum
Nobody talks about the World RA Forum any more. This suits the con artists who still work in our profession.
A Business That Does Not Know Where Things Are
Common sense tells us it is wasteful to own things but not know where they are, or how they are being used.
Revenue Assurance: Building a Team
Recruitment might be helped by making RA job specifications sound more exciting, but what really matters is giving people with the right personality the chance to show what they can do.
10th Successive Quarter of Record Vodafone UK Complaints
It might take another two and a half years before Vodafone's bill complaints reduce to the level of other UK telcos.
Plagiarism in Revenue Assurance
A pack that has been widely shared on LinkedIn demonstrates how blatant copyright infringement is destroying the incentive for innovation.
The Commsrisk Global Fraud Dashboard
Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.
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