Monetization & Assurance
New RAG Docs Apply Maths and Logic to Revenue Assurance
Consistently using simple maths and logic can reduce mistakes and add value to the work of the revenue assurance team.
MDS Claims Better Predictions Save 15% on Wholesale Mobile Costs
Could telcos use stats to predict future customer behavior and so reduce wholesale costs?
Ericsson OSS/BSS Pre-Integrated with WeDo Assurance
The announcement of a global business assurance marriage fails to explain why the rest of us should care.
UK Reg Thinks Plusnet Overcharged for Four Years
Ofcom believes it has evidence of overcharging between 2011 and 2015. The onus is now on Plusnet to defend themselves.
Comparing Assurance in Telcos and Retailers
Paul Masters has overseen internal audit for a retailer and for various telcos. What might they teach each other about operational integrity?
Ghana National Revenue Audit Row Ignites Again
Ghana's press are taking sides and placing blame as the two national RA audits seem set to cost more than they recover.
EE Fined $3.3mn for Overcharging
EE overcharged 40,000 customers, and were slow to reimburse them. The issues identified show how flawed the UK's billing accuracy regime is.
UK to Expand Regulatory Audit of Bill Accuracy
Ofcom wants to extend its metering and billing scheme to data services, even though it failed to protect voice customers.
Ghana Still Has Two National RA Auditors?
Based on Ghana's example, we should question the motives of those who want national telecoms revenue assurance audits.
Where to Invest to Maximize Assurance Returns
In this short video, experienced consultant Mark Yelland shares his views on where assurance teams could increase value through additional investment.
Vodafone UK Bill Complaints Down But Still High
It is two years since Vodafone UK screwed up their billing migration, but customers are still suffering the consequences.
Ericsson Buys German Consultants Allolio&Konrad
Ericsson has acquired a firm with a track record in assurance. Will it know how to use the consultants that joined their staff?
The Commsrisk Global Fraud Dashboard
Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.
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