Assurance & Audit

Why Revenue Assurance Should Embrace Data Science

Resistance to treating RA as a branch of data science ignores the realities of who leads innovation in the field and why they do it.

Telco Allocates $11.5mn to Settle Lawsuit over Billing Charges Presented Like Taxes

Some customers of Astound Broadband could receive a $160 refund for a segment of their fees that trebled over a 5-year period.

High Court Rejects Lesotho Government’s Attempt to Stop GVG National RA Contract

It is no surprise that GVG can afford better lawyers than the imbecilic governments and regulators that sign contracts with them.

Revenue Assurance Has Lost Its Way

The community of revenue assurance professionals has not found the leadership it so desperately needs.

Government and Regulator Asks High Court to Scrap GVG National RA Contract with Lesotho

Government Minister Samuel Rapapa says Global Voice Group (GVG) was awarded its contract illegally.

Wikipedia Records the Death of Revenue Assurance

This article is not a stub. It states important facts about a discipline that too often treated the documentation of facts as unimportant.

Nigeria Is Latest Country to Make Revenue Assurance the Prelude to Taxes on Phone Users

The Nigerian government says a 5 percent tax will be imposed on all calls, SMS messages and data usage.

Is Vodafone UK Deliberately Overcharging the Dead?

George Monbiot, a writer and political activist with a cult-like following, has accepted an invitation to tell the CEO of Vodafone UK how his telco should handle bereavement.

Anti Corruption Bureau Halts Purchase of National Revenue Assurance System in Malawi

The Malawi Communications Regulatory Authority (MACRA) tendered for a replacement to the existing national RA system.

RA Propaganda in Nigeria Shows Folly of Get-Rich-Quick Mentality

The 217mn inhabitants of the world's seventh-largest country are told that telcos need revenue assurance to be imposed from outside.

The Wangiri Fraud That Was Mostly a Billing Error

A customer was lured into making an expensive international call but her error was made hundreds of times worse by her telco incorrectly recording the call's duration.

New GVG National Revenue Assurance Tracking System Launched in Zimbabwe

Global Voice Group dominates traffic monitoring in Africa, but Zimbabwe's curbs on mobile money will interfere with their roadmap.

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