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Latest
  • 19 Jan 2021 | Racist Robocaller Fined $9.9mn
  • 18 Jan 2021 | RAG and GSMA FASG Top Poll of Respected RAFM Collaborations; GRAPA and CFCA at Bottom
  • 15 Jan 2021 | US City Ends Public Use of Facial Recognition by Private Sector
  • 14 Jan 2021 | Data, Debt and Appreciating Loyal Customers
  • 13 Jan 2021 | Wake Up Sleepy Customers to Revive Profits
  • 12 Jan 2021 | Wangiri Warnings in Poland and Paraguay
  • 11 Jan 2021 | RAFM Collaboration: Who Do You Know and Who Do You Respect?
  • 8 Jan 2021 | Commsrisk Top Ten for 2020
  • 7 Jan 2021 | Great Start for RAG TV Season 3
  • 6 Jan 2021 | New Phone, New Billing Confusion
> Assurance & Audit

T-Mobile Outage Caused 250mn Calls to Fail

By Eric Priezkalns 28 Oct 2020 Assurance & Audit

The FCC said a cascade of failures would have been prevented if T-Mobile USA had periodically audited the diversity of their networks.


3 Mind-Bending Futuristic Revenue Assurance Systems

By Ashwin Menon 1 Oct 2020 Assurance & Audit

The future starts with an impossible idea and then developing the means to make it possible. Here are three impossibly utopian ideas for RA and a roadmap to make them possible.


Why the Speed of Light Limits Call Duration Accuracy

By Eric Priezkalns 9 Sep 2020 Assurance & Audit

Photons are very fast, but our planet is pretty big.


National RA Audit Row Continues in Ghana

By Joseph Nderitu 26 Aug 2020 Assurance & Audit

Ghana’s Communications Minister Ursula Owusu-Ekuful says her national RA audit has stopped telcos from cheating their taxes, so why is she not prosecuting them for tax evasion?


The Origins of Revenue Assurance and Why They Matter

By Eric Priezkalns 13 Aug 2020 Assurance & Audit

We interviewed David Smith, an author of Successfully Managing Revenue Assurance, the 2001 publication that defined RA.


RAG TV: Boosting Profits with Engineering Governance

By Eric Priezkalns 23 Jul 2020 Assurance & Audit

Yesterday’s episode of RAG TV saw Nikhil Sehgal of Colt explaining the role of engineering governance, and Steffen Öftring of SIGOS talking about web-based risk training.


Zimbabwe Proposes New Rules for Traffic Monitoring

By Joseph Nderitu 10 Jul 2020 Assurance & Audit

POTRAZ, the Zimbabwean comms regulator, wants to copy the automated national telco RA audits found in other countries.


Telco That Unlawfully Billed AT&T Ordered to Repay $1mn

By Eric Priezkalns 8 Jul 2020 Assurance & Audit

AT&T first withheld payment from LEC-MI in 2013, but mediation dragged on as they argued about LEC-MI’s liability for its agents.


RAG TV: Improving Collections by Remotely Controlling Handsets

By Eric Priezkalns 3 Jul 2020 Assurance & Audit

Episode 3 of the new season of RAG TV featured Dion Price, CEO of Trustonic, and Kingsley Unah, formerly with Airtel Nigeria.


Business Partnering: Making Revenue Assurance More Effective

By Kingsley Unah 26 Jun 2020 Assurance & Audit

How should the RA team increase its influence across the business?


« 1 2 3 4 … 72 »
Subex: The Ultimate Guide to Leveraging AI/ML to Combat Fraud

Top Stories on Commsrisk

Racist Robocaller Fined $9.9mn


RAG and GSMA FASG Top Poll of Respected RAFM Collaborations; GRAPA and CFCA at Bottom


US City Ends Public Use of Facial Recognition by Private Sector


Data, Debt and Appreciating Loyal Customers



Wake Up Sleepy Customers to Revive Profits


Wangiri Warnings in Poland and Paraguay


RAFM Collaboration: Who Do You Know and Who Do You Respect?


Commsrisk Top Ten for 2020



Recent Comments

  • Wally Wally 12 Jan 2021
    RAFM Collaboration: Who Do You Know and Who Do You Respect?
    I don't half the groups on this list. Some of them must be doing almost nothing.
  • Adrian E. Garcia Adrian E. Garcia 18 Dec 2020
    Why Call Spoofing Will Not Be Stopped by Digital Signatures
    They are working on ensuring the interoperability of signatures between in-band and out-of-band solutions because they don’t want to undermine the large investment...

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      • RAG and GSMA FASG Top Poll of Respected RAFM Collaborations; GRAPA and CFCA at Bottom
      • US City Ends Public Use of Facial Recognition by Private Sector
      • Data, Debt and Appreciating Loyal Customers
      • Wake Up Sleepy Customers to Revive Profits
      • Wangiri Warnings in Poland and Paraguay
      • RAFM Collaboration: Who Do You Know and Who Do You Respect?
      • Commsrisk Top Ten for 2020
      • Great Start for RAG TV Season 3
      • New Phone, New Billing Confusion
      • Police Take Down the 'Favorite' VPN of Criminals
      • The Commsrisk Review of 2020
      • Fraud Predictions for 2021
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Recent Posts
  • Racist Robocaller Fined $9.9mn
  • RAG and GSMA FASG Top Poll of Respected RAFM Collaborations; GRAPA and CFCA at Bottom
  • US City Ends Public Use of Facial Recognition by Private Sector
  • Data, Debt and Appreciating Loyal Customers
  • Wake Up Sleepy Customers to Revive Profits
  • Wangiri Warnings in Poland and Paraguay
  • RAFM Collaboration: Who Do You Know and Who Do You Respect?
  • Commsrisk Top Ten for 2020
  • Great Start for RAG TV Season 3
  • New Phone, New Billing Confusion
  • Police Take Down the ‘Favorite’ VPN of Criminals
  • The Commsrisk Review of 2020
  • Fraud Predictions for 2021
  • Assured Revenues and Robust Supply Chains
  • RAG TV Is Back: Why Risk Pros Want Real Debate
  • Zoom Employee Charged with Sabotaging Meetings about Tiananmen Square Massacre
  • $28mn Penalty for Telco and Execs Accused of Fraud
  • The Unsung Heroes of 2020
  • Being Mindful of Hardship
  • Subex CEO Emphasizes Transition to ‘Multi-Vertical’ Vendor in TV Interview
  • Only 19% of IoT Firms Have a Security Vulnerability Disclosure Policy
  • Stakeholder Management: The Most Important Skill in Business Assurance?
  • Will US Robocall Policy Be Racist?
  • New Global Report Says Brazilians Receive Most Spam Robocalls
  • Tier 1 Network Pays $500,000 to End Regulatory Investigation into 37-Hour Outage
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