AT&T Bills Customers after Their Home Is Burned Down
Perhaps the US telco was unaware of which lines were disconnected by devastating wildfires in California, but did they have to be so unresponsive to the justified complaints of these customers?
Nobody Cares about the Duration of Calls
In which fake news about metering accuracy is subjected to the kind of detailed scrutiny that almost everyone will ignore.
How Not to Report Telco Tax Compliance
A vibrant and free press is vital to holding public bodies accountable for their failures. Tanzania’s press prefers to blame telcos for every failure by every government function.
5G and Achilles’ Heel: Why Revenue Assurance Must Cover Business Continuity
Network elements will not produce CDRs in a 5G architecture. This will force RA teams to think about what it means to assure revenues.
Using COVID-19 to Sell RA Market Research Reports
They say a fool and his money are soon parted. Or you could invest USD8,150 on a report that says the pandemic has led the top 100 revenue assurance vendors to change their strategies.
Why Are RA Managers Treated as Inferior to Fraud Managers?
There are many associations for telco fraud managers, but revenue assurance managers are denied the chance to help each other.
Business Assurance and COVID-19: Have You Ever Had a Bigger Call to Action?
Few telco functions can deal with the challenges created by the current pandemic in the way business assurance teams can.
Roscom Becomes the First Carbon-Neutral Revenue Assurance Vendor
Solar panels now satisfy all the energy requirements of test call generation business Roscom.
Watching the Watchers: Auditors Give Bad Review of Tanzanian Telecoms Regulator
TCRA is tasked to monitor telco revenues but is failing per a report by Tanzania’s Controller and Auditor General, Charles Kichere.
$6mn Fine Proposed for MVNO That Used Fake Customers to Collect Government Subsidies
Tracfone agents generated commission by inventing fictitious applications for the US government’s Lifeline program.