Monetization & Assurance
Not so Clear-Cut: Measures of Success
If you try to succeed by milking the metrics, you only succeed in misleading yourself.
TMF Publishes Global Revenue Assurance Survey
We all slip and fall sometimes. But the findings of this new revenue assurance survey will help you to execute a balanced assurance strategy, even in challenging conditions.
Sims In The Cloud
Sim multiplexing means that sim cards can remain in a single safe physical location whilst being used to virtually execute RA and fraud test calls from devices around the world.
More Public Rows Over Ghana National RA Audits
Ghana's comms minister was in the firing line after a think tank said it has documents revealing a rigged process awarded the contract for Ghana's national interconnect clearing house.
The Legacy Network Is Forgotten, Not Dead
Your telco may be wasting energy, space and money by allowing old network assets to "rust-in-place" when they should be sold or used as spares.
UK Reg Sees Vodafone Bill Errors, Takes No Action
The UK regulator continues to make a mockery of billing accuracy rules by concluding it will do nothing to protect Vodafone customers, because they can complain for themselves.
EE Overcharged Customer Service Calls
RA has been around for over a decade, but the investigation of an old mistake by EE shows the UK regulator still has a naive understanding of human error and its implications.
Malaysian Telco P1 Buys Subex RAFM Solution
Subex also recently announced the release of version 8.3 of its fraud management software, which includes new functionality called 'online statistical rules'.
Customer Survey Reveals Vodafone Billing Woes
A regulatory report contains four statistics that show how problems with Vodafone UK mobile phone bills are severely undermining customer satisfaction.
Amdocs Buys Cvidya
Customers of the Israeli assurance software firm have been told about the acquisition by Amdocs, confirming rumors which first surfaced in November.
Ghana’s National Audits to Be Copied by Guinea and Others
Perhaps eight African countries will adopt national revenue, tax and anti-simbox audits like those imposed on Ghanian telcos.
Data Gathering by Roaming Around
A humorous look at how we gather information, asking us to step away from our dashboards, analytics and in-trays, and devote time to real conversation.
The Commsrisk Global Fraud Dashboard
Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.
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