This Is How Revenue Assurance Plagiarists Win
In the absence of any professional body that can impose ethical standards of behavior, a lawless attitude to intellectual property continues to dominate revenue assurance.
The Weirdest Revenue Assurance Plagiarism Yet
A new YouTube video has taken plagiarism to a surreal level, by using a computer to read out the marketing description of a revenue assurance book.
SIM Card Registration: The Customer Knows Himself
Many customers are honest, so why not follow the example of Rwanda, where customers are encouraged to identify SIMs that have been wrongly associated with them?
Risk Management Is the Future of Internal Audit
In his final blog for the IIA, Norman Marks argues it is time to replace audit universes with risk universes.
The Plagiarism Goes On
A widely-shared revenue assurance slide pack that infringes copyright was taken off the web, but is now back again.
German Telco Fined €66k for Billing Irish Customers It Did Not Have
Customers were double-billed when Yourtel asked them to switch providers but failed to inform the incumbent operator.
Telstra Budget ISP Triple-Charges Customers
Many customers used Facebook to express their anger at needing to wait for their money to be paid back into their bank accounts.
TM Forum Extends Deadline for RA Survey
Telcos have until December 8th to respond.
What Are the Impacts of the eSim from a Revenue Assurance Perspective?
Rewritable integrated SIMs will power the internet of things, and demand new versions of some traditional RA controls.
TMF Launches RA Survey with Maturity Benchmark
The deadline for the new survey is November 27.