Remembering the Bad Old Days of Revenue Assurance
Some of the worst RAFM conference organizers have seemingly given up.
Why Streaming Services Need Assurance Thinkers
Spotify rapidly resolved an error which resulted in duplicate charges, but why do data-rich businesses allow these mistakes to happen in the first place?
Zimbabwean Mobile Telcos Say Customers Refunded after Internet Shutdown
Phone users were unhappy about paying for internet access for a period when the government had interrupted service.
Former RA VP to Lead Top US Financial Reporting Committee
BDO Partner Angela Newell previously established the revenue assurance function of mobile telco Clearwire.
Agile Cooperation for New Assurance Solutions
Interoperability of RA systems is vital if we want to deliver a major increase in the returns generated for telcos and suppliers.
Why Is Africa in Love with GVG’s RA Audits?
The corruption of African journalism has consequences for the regulation of telecoms providers.
Afghanistan Signs Dodgy National Revenue Assurance Deal
An airline exec with no track record in telecoms beat some of the world’s leading RA vendors to win a USD11mn contract.
Why Telecoms Assurance Must Become Agile
Assurance teams will have to be agile if they want to cope with fundamental changes to telecoms. Their agility depends on a combination of processes, technologies and knowledge.
Reviewing the ETSI Billing Accuracy Standard
We need a good international standard for assuring charging accuracy. The revised ETSI 102 845 Technical Specification is based on sound concepts but also suffers crucial omissions.
Nigerian Regulator Attacked for ‘Huge’ Revenue Loss
A lawyer’s threats to the Nigerian Communications Commission have been used to justify hyperbolic media headlines about revenue losses.